Yureki Salgado
Lake Worth
Summary
Results-driven Multi-Unit Manager known for high productivity and efficiency in task completion. Specialize in strategic planning, team leadership, and operational optimization. Excel in communication, problem-solving, and adaptability, ensuring seamless operations across multiple units. Committed to leveraging these skills to drive success and achieve organizational goals.
Overview
7
7
years of professional experience
2020
2020
years of post-secondary education
Work History
Multi-Unit Manager
Elite Wireless Group LLC
West Palm Beach
07.2023 - Current
- Oversaw daily operations across multiple retail locations, ensuring consistent execution of company standards and sales strategies
- Drove store performance by exceeding sales targets, including activations, accessories, and AIA goals
- Recruited, trained, and developed store managers and sales associates to build high-performing teams
- Conducted regular store visits, audits, and performance reviews to maintain accountability and operational excellence
- Implemented promotional campaigns, in-store marketing, and community outreach events to increase traffic and brand visibility
- Coordinated local partnerships and events (e.g., business collaborations, tent promotions, raffles, and demos) to drive customer engagement
- Analyzed sales metrics and KPIs to identify opportunities for growth and implement action plans
- Ensured compliance with company policies, procedures, and visual merchandising standards across all locations
- Resolved customer concerns at an escalated level, maintaining high satisfaction and retention rates
Business Assistant, Treatment Planner
Heartland Dental
Wellington
03.2021 - 05.2023
- Managed front office operations including patient scheduling, check-in/check-out, and daily administrative support
- Coordinated treatment planning discussions with patients, clearly explaining procedures, timelines, and financial options
- Developed and presented treatment plans while ensuring patients understood insurance coverage, copays, deductibles, and out-of-pocket costs
- Performed account billing audits to ensure accuracy in charges, payments, insurance adjustments, and account balances
- Verified insurance benefits and communicated coverage details to patients and clinical teams
- Assisted with billing processes including payment collection, ledger management, and insurance claim support
- Maintained accurate patient records and ensured compliance with office procedures and documentation standards
- Delivered high-quality customer service in a fast-paced dental office environment with strong attention to detail and professionalism
- Handled high-volume patient flow while maintaining organization, efficiency, and a positive patient experience
Sales Associate
Sunglass Hut
Palm Beach Gardens
11.2018 - 03.2021
- Maintained organized inventory displays to enhance product visibility and customer engagement.
- Assisted customers in selecting stylish sunglasses based on face shape and fashion trends.
- Processed transactions accurately using point-of-sale systems for efficient checkout experiences.
- Educated customers about lens options and care tips to improve product understanding.
- Participated in product training sessions to stay updated on new releases and promotions.
Education
John I Leonard High School
Greenacres City, FLSkills
- Operational management
- Team development
- Performance analytics
- Effective communication
- Leadership development
- Time management
- Bilingual communication
Languages
Spanish
Native/ Bilingual
Timeline
Multi-Unit Manager
Elite Wireless Group LLC
07.2023 - Current
Business Assistant, Treatment Planner
Heartland Dental
03.2021 - 05.2023
Sales Associate
Sunglass Hut
11.2018 - 03.2021
John I Leonard High School