YURONNIKA QUINN
Houston
Summary
Dedicated and detail-oriented Lead Pharmacy Technician with over 15 years of experience in high-volume retail pharmacy settings. Proven track record of managing pharmacy operations, training and supervising staff, and ensuring compliance with all regulations. Committed to enhancing patient care through accurate medication dispensing, effective problem-solving, and exceptional customer service.
Overview
19
19
years of professional experience
1
1
Certification
Work History
Lead Pharmacy Technician
Walmart Pharmacy
Houston
06.2015 - Current
- Supervise and mentor a team of pharmacy technicians, ensuring adherence to protocols and enhancing team performance.
- Oversee daily pharmacy operations, including accurate prescription filling for an average of 450 prescriptions per day, resulting in a 15% increase in efficiency.
- Develop and implement training programs for new staff, enhancing their skills in medication dispensing and customer service.
- Collaborate with pharmacists to resolve complex insurance issues and optimize patient access to medications.
- Conduct regular inspections of drug storage areas, ensuring compliance with safety regulations and minimizing medication waste.
- Identify opportunities for process improvements that led to a 10% reduction in prescription turnaround time.
- Manage inventory levels, coordinating with vendors to ensure timely delivery of medications while minimizing costs.
Pharmacy Technician
Walmart Pharmacy
Houston
06.2010 - 05.2015
- Processed and dispensed medications accurately, ensuring compliance with pharmacy regulations.
- Assisted pharmacists in maintaining inventory levels and managing medication stock.
- Educated patients on proper medication usage and potential side effects.
- Coordinated with healthcare professionals to resolve prescription discrepancies efficiently.
Pharmacy Cashier
Walmart Pharmacy
Houston
01.2008 - 05.2010
- Managed front and drive-through pharmacy registers, ensuring accurate and efficient transaction processing.
- Assisted customers in locating OTC medications and provided information to enhance their understanding of pharmacy services.
Photo Lab Technician
Walmart Photo Lab
Houston
06.2007 - 01.2008
- Processed customer orders and edited photos, ensuring high-quality results and customer satisfaction.
- Maintained stock levels and organized supplies to streamline operations.
Clerk
World Finance
Houston
01.2007 - 05.2007
- Organized and filed documents, ensuring efficient retrieval and record-keeping.
- Handled customer inquiries and processed payments accurately.
Education
Associate Degree - Life Science
San Jacinto College
Houston, TX05-2019
High School Diploma -
Ross Shaw Sterling High School
Houston, TX05.2002
Skills
- Pharmacy Operations
- Prescription Filling
- Drug Labeling
- Inventory Management
- Pharmacy Law
- Institutional Pharmacy Procedures
- Pharmaceutical Expertise
- Pharmaceutical Calculations
- Drug Interactions
- Dosage Verification
- Medication Purity Assessment
- Insurance & Billing
- Insurance Billing & Resolution
- Third-Party Transactions
- Customer Service & Communication
- Conflict Resolution
- Patient Communication
- Physician/Nurse Communication
- Technical Skills
- Data Entry
- Cash Register Operation
- HIPAA Regulations
Certification
- Certified Pharmacy Technician (CPhT), Pharmacy Technician Certification Board (PTCB)
- CPR and First Aid Certified
- Immunization Certified
Timeline
Lead Pharmacy Technician
Walmart Pharmacy
06.2015 - Current
Pharmacy Technician
Walmart Pharmacy
06.2010 - 05.2015
Pharmacy Cashier
Walmart Pharmacy
01.2008 - 05.2010
Photo Lab Technician
Walmart Photo Lab
06.2007 - 01.2008
Clerk
World Finance
01.2007 - 05.2007
Associate Degree - Life Science
San Jacinto College
High School Diploma -
Ross Shaw Sterling High School