Yvette Forrest
Burlington,IN
Summary
Knowledgeable Manager with over 24 years of experience bringing planning and problem-solving abilities. Focused on maximizing resource utilization to support scalable operations and increase bottom-line profitability. Organized and systematic with natural relationship-building and leadership talents.
Overview
27
27
years of professional experience
1
1
Certification
Work History
District Manager
F. M. LLC Friendly Market
Lafayette, IN
04.2024 - Current
- Provide leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
- Manage all aspects of daily business operations including budgeting, staffing, scheduling, inventory control, customer service and sales.
- Train new employees on proper use of equipment, company policies, and safety practices.
- Regularly communicated updates regarding changes in corporate policies or procedures down through store level employees.
- Conducted regular store visits to ensure compliance with company policies, standards, and regulations.
- Provided ongoing coaching and training for store managers on how to maximize productivity and profits.
- Negotiated contracts with suppliers to obtain favorable terms for the district's stores.
- Analyzed financial data for each store in the district to identify areas of improvement or growth potentials.
- Collaborate with other departments such as marketing, human resources, finance, to achieve goals set.
- Review inventory levels at each store in order to ensure adequate stock availability.
District Manager
King Oil, Maracor Inc.
Walton, IN
09.2018 - 04.2024
- Conducted regular store visits to ensure compliance with company policies, standards, and regulations.
- Provided ongoing coaching and training for store managers on how to maximize productivity and profits.
- Negotiated contracts with suppliers to obtain favorable terms for the district's stores.
- Analyzed financial data for each store in the district to identify areas of improvement or growth potentials.
- Ensured that all stores met their monthly targets by providing guidance and support as needed.
- Performed periodic risk assessments of stores within the district to identify potential safety hazards.
- Identified opportunities for process improvement across multiple locations within the district.
- Cultivated strong professional relationships with suppliers and key clients to drive long-term business development.
Store Manager
King Oil, Maracor Inc.
Walton, IN
10.2005 - 09.2018
- Conducted daily store operations, including opening and closing procedures and cash handling.
- Monitored inventory levels and placed orders to restock shelves.
- Established customer service standards and monitored staff compliance.
- Resolved customer complaints in a timely manner.
- Recruited, trained and supervised new employees.
- Ensured compliance with safety regulations and company policies.
- Analyzed financial data to identify areas of improvement.
- Maintained accurate records of employee performance reviews.
- Created weekly work schedules for store personnel.
- Identified opportunities for cost savings through waste reduction initiatives.
- Managed daily banking activities such as deposits and withdrawals.
- Updated POS system with new products and promotional offers.
- Balanced sales, reconciled cash and made bank deposits to facilitate opening and closing duties.
- Managed inventory tracking and physical inventory counts to minimize loss.
- Monitored employee performance and identified performance gaps for corrective action.
- Prepared weekly schedules to verify proper floor coverage within fiscal guidelines.
- Built customer confidence by actively listening to concerns and complaints and quickly resolving issues.
- Reviewed financial statements and sales or activity reports to measure productivity or goal achievement.
Restaurant General Manager
Foxes Den Steakhouse
Walton, IN
08.1999 - 10.2005
- Maintained accurate inventories of food, supplies and equipment.
- Ensured compliance with health, safety and sanitation standards.
- Monitored daily operations to ensure adherence to established policies and procedures.
- Negotiated contracts with vendors for food supplies, beverages, equipment and other necessary items.
- Motivated staff through acknowledgment of hard work, achievements and instilling accountability while leading by example.
Education
High School Diploma -
Taylor High School
Kokomo, IN01-1986
Skills
- Business Development
- Sales
- Staff Supervision
- Account Management
- Operations Oversight
- Contract Negotiations
- Branding
- Customer Relationship Management
- Vendor Partnerships
- Leadership and team building
- Problem Resolution
- Training and Development
- Multi-unit Operation Management
Certification
- Certified Food Manager
- Class B UST Operator
Timeline
District Manager
F. M. LLC Friendly Market
04.2024 - Current
District Manager
King Oil, Maracor Inc.
09.2018 - 04.2024
Store Manager
King Oil, Maracor Inc.
10.2005 - 09.2018
Restaurant General Manager
Foxes Den Steakhouse
08.1999 - 10.2005
High School Diploma -
Taylor High School