Yvette Guerrero
Dallas,TX
Summary
Self-motivated professional highly experienced in guest services. Pleasant personality coupled with talents in customer relations, recordkeeping and problem-solving. Outgoing when greeting and communicating with others to maintain a positive atmosphere.
Overview
2
2
Languages
6
6
years of professional experience
Work History
Guest Service Representative
Dallas zoo
Dallas, TX
02.2020 - Current
- Ensured cleanliness in all areas to promote a healthy atmosphere.
- Maintained cleanliness in public areas, including restrooms and break rooms.
- Cleaned kitchen areas including counters, appliances, cupboards and dining area surfaces.
- Checked and stocked inventory throughout facility to meet expected demands.
- Checked inventory for required supplies and made lists for needed cleaning products.
- Inspected facilities for safety hazards and reported issues to management.
- Handled, labeled, and safely stored various hazardous chemicals and solutions to prevent injuries.
- Handled, mixed and stored chemical cleaners in compliance with safety requirements and standard operating procedures.
- Conducted routine maintenance on cleaning equipment for optimal performance.
Census Worker
Census Bureau
Dallas, TX
06.2022 - 10.2022
- Assisted individuals in completing census forms accurately and efficiently.
- Verified accuracy of survey responses in accordance with census protocols.
- Verified data for completeness and reliability to ensure quality control.
- Conducted surveys to collect demographic information from households.
- Maintained organized records of completed surveys for reporting purposes.
- Responded to public inquiries regarding the census process and guidelines.
- Assisted with the recruitment and training of new census workers.
Education
CNA -
Mountain View College
Dallas, TX 08.2018 - 01.2019
Skills
- Client support
- Issue resolution
- Teamwork
- Detail orientation
- Change management
- Schedule flexibility
- Inventory control
- Cleaning techniques
- Hazardous waste management
Languages
English
Professional
Spanish
Professional
References
References available upon request.
Timeline
Census Worker
Census Bureau
06.2022 - 10.2022
Guest Service Representative
Dallas zoo
02.2020 - Current
CNA -
Mountain View College
08.2018 - 01.2019