Yvette Ray
Dallas
Summary
Accomplished and dedicated Community Director with over 10 years of experience in property management across both active adult and conventional platforms. Proven track record in fostering strong resident and vendor relationships, enhancing operational efficiency, and exceeding financial goals. Recognized for exceptional service and resident satisfaction. Currently seeking an opportunity to grow professionally while contributing to a company’s long-term success.
Overview
10
10
years of professional experience
Work History
Property Manager
MAA Cathedral Arts
Dallas
10.2024 - Current
- Spearheaded marketing plans for a lease-up community to drive occupancy, aligning with broader marketing strategy and lease-up management objectives.
- Oversaw all aspects of office administration, staff training and performance management, and lease operations to ensure efficiency and compliance.
- Maintained accurate documentation and enforced policies in accordance with tenant law and eviction procedures, ensuring adherence to federal, state, and local housing regulations.
Operations Specialist
Highmark Residential Corporate Office
Dallas
10.2023 - 10.2024
- Audited property ledgers to support acquisitions and dispositions.
- Delivered training on new property management fee structures.
- Provided technical support for Yardi and related systems.
- Created and maintained operations spreadsheets and reports.
- Resolved billing and collections issues promptly and effectively.
Community Manager
Greystar
Dallas
03.2021 - 08.2023
- Promoted to lead the property management team and oversee daily operations.
- Maintained an 87% lease renewal rate through resident engagement and retention strategies.
- Developed and monitored annual budgets and monthly variance reports.
- Drove occupancy growth through targeted marketing campaigns.
- Managed service contracts, conducted investor tours, and led ownership meetings.
- Oversaw rent collection and performed financial forecasting and budget analysis.
Assistant Manager
Greystar
Dallas
02.2015 - 03.2021
- Supported leasing operations and resident relations in a high-volume property.
- Trained and supervised leasing staff.
- Maintained resident satisfaction and contributed to consistent occupancy rates.
- Helped implement software transitions during ownership changes.
Skills
- Property Management
- Financial Budgeting
- Reporting
- Vendor Relations
- Resident Relations
- Yardi
- Property Management Software Integration
- Excel Reporting
- Data Analysis
Awards Recognition
Kingsley Excellence Award, 2022, Achieved the highest level of resident satisfaction.
Core Skills Qualifications
- Property Management (Active Adult & Conventional Communities)
- Financial Budgeting & Reporting
- Vendor & Resident Relations
- Yardi & Property Management Software Integration
- Excel Reporting & Data Analysis
- Kingsley Award Recipient – Highest Resident Satisfaction (2022)
Timeline
Property Manager
MAA Cathedral Arts
10.2024 - Current
Operations Specialist
Highmark Residential Corporate Office
10.2023 - 10.2024
Community Manager
Greystar
03.2021 - 08.2023
Assistant Manager
Greystar
02.2015 - 03.2021