Yvette Scally
Port Saint Lucie
Summary
Dynamic Office Manager with a proven track record at November & Associates, adept in enhancing operational efficiency and employee morale. Skilled in billing and fostering positive relationships, significantly improved staffing strategies and compliance with industry standards. Expertise in database administration and customer service, ensuring optimal office performance and staff retention.
Overview
3
3
years of professional experience
Work History
Office Manager
November & Associates
01.2022 - Current
- Oversaw office inventory activities by ordering and stocking requisitions.
- Managed senior-level personnel working in therapy and supervision capacities.
- Assisted in organizing and overseeing assignments to drive operational excellence.
- Evaluated employee performance and conveyed constructive feedback to improve skills.
- Verifies new and existing patients have necessary referral and/or authorization documentation prior to examination.
- Verifies patients demographics and insurance providers and updates information in systems.
- experience in medical billing, medical insurance verification, manage care and/or patient registration required.
- demonstrates knowledge of health insurance plans, including medicaid, and commercial carriers.
- Cultivated positive rapport with fellow employees to boost company morale and promote employee retention.
- Improved staffing during busy periods by creating employee schedules and monitoring call-outs.
- Controlled resources and assets for department activities to comply with industry standards and government regulations.
Education
Bachelor of Arts - Criminal Justice
Florida Atlantic University
Boca Raton, FL04-2021
Skills
- Staff hiring
- Billing
- Credentialing
- Bookkeeping
- Scheduling
- Financial tracking
- Database administration
- Office management
- Payroll processing
- Customer service
Timeline
Office Manager
November & Associates
01.2022 - Current
Bachelor of Arts - Criminal Justice
Florida Atlantic University
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