Yvonne Richards
Mount Wolf,PA
Summary
Experienced patient care and education professional with a background in audiology, sign language communication, and support for Deaf and Hard of Hearing individuals. Skilled in hearing aid maintenance, patient coordination, and administrative support.
Overview
31
31
years of professional experience
1
1
Certification
Work History
Patient Care Coordinator
A&e Audiology And Hearing Aid Center
Lancaster, Pennsylvania
06.2019 - Current
- Assisted patients in understanding hearing aid options and insurance coverage.
- Educated patients on proper hearing aid usage and maintenance procedures.
- Communicated with audiologists to ensure seamless patient care delivery.
Paraeducator /Office PCA
Lancaster-Lebanon IU13
Lancaster, Pennsylvania
06.2009 - 07.2017
- Assisted teachers in delivering instructional support to diverse learners.
- Implemented individualized education plans for students with special needs.
PCB Technician / Document Control
Sigma Electronics
Lancaster, Pennsylvania
03.1994 - 08.2003
- Trained staff on new assembly procedures
- Conducted routine maintenance on machinery and tools to ensure optimal performance.
Education
High School Diploma -
Hempfield High School
Landisville, PA06-1990
Skills
- Patient education
- Insurance verification
- Audiology communication
- Care coordination
- Hearing aid consultation
- Customer relationship management
Certification
- Audiology Assistant Certification
Languages
Sign language
Professional
Timeline
Patient Care Coordinator
A&e Audiology And Hearing Aid Center
06.2019 - Current
Paraeducator /Office PCA
Lancaster-Lebanon IU13
06.2009 - 07.2017
PCB Technician / Document Control
Sigma Electronics
03.1994 - 08.2003
High School Diploma -
Hempfield High School
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