I have quite a few hobbies including video games, comics and books, watching television and collecting and painting miniatures I also like to spend time with my dog outside in my free time
Zach Barrett
Ballwin,MO
Summary
Professional with strong background in customer service and food preparation, equipped to excel in team-oriented environments. Skilled in maintaining high standards of cleanliness, efficiency, and safety while adapting to changing operational needs. Known for reliability, effective communication, and focus on delivering quality results.
Overview
15
15
years of professional experience
Work History
Crew Member
Hardees Resturamt
Missouri
08.2022 - Current
- Delivered exceptional customer service in fast-paced environment, ensuring satisfaction and repeat business.
- Operated kitchen equipment safely, maintaining high standards of cleanliness and food safety protocols.
- Collaborated with team members to efficiently prepare and serve menu items during peak hours.
- Assisted in training new crew members on operational procedures and customer service techniques.
- Monitored inventory levels, communicating needs to management for timely restocking of supplies.
- Implemented process improvements that enhanced speed of service and reduced wait times for customers.
- Maintained knowledge of menu items to effectively upsell products and maximize sales opportunities.
- Worked front counter, drive-thru and other areas.
- Took orders, prepared meals, and collected payments.
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
- Worked well with teammates and accepted coaching from management team.
- Streamlined drive-thru operations, significantly reducing wait times for customers.
- Maintained high standards of personal hygiene and cleanliness, contributing to healthy dining environment.
- Contributed to achieving and maintaining high scores on health inspections by diligently following all health and safety guidelines.
- Contributed to inventory management, minimizing food waste and controlling costs.
- Ensured proper food storage protocols were followed, contributing to improved food safety measures within the establishment.
- Cleaned and maintained all areas of restaurant to promote clean image.
- Provided excellent customer service by greeting customers and meeting quality expectations.
- Kept food preparation area, equipment, and utensils clean and sanitary.
- Maintained high-quality food preparation standards, adhering to company guidelines for safety and cleanliness.
- Helped maintain a clean and welcoming dining area for customers, boosting overall satisfaction during their visit.
- Trained new team members on procedures, customer service, and sales techniques.
- Collaborated with fellow crew members for seamless shift transitions, ensuring smooth operations throughout the day.
- Operated cash register to ring up final bill and process various forms of payment.
- Ensured accurate order fulfillment with diligent attention to details while assembling meals.
- Prepared products following restaurant, health, and safety standards and procedures.
- Completed milkshakes and ice cream desserts for customers.
- Brewed coffee and tea and changed out drink station syrups.
- Replenished serving stations with fresh food and cleaned up spills.
- Performed serving, cleaning and stocking to high standards and provided excellent customer satisfaction.
- Checked on dining areas frequently to clean up spills, wipe down tables and restock stations.
- Kept drawer balanced by accurately processing cash, credit and debit payments.
- Replenished condiments, beverages, and supplies while maintaining cleanliness of service areas.
Busser
Nicoletti's
Missouri
10.2020 - 05.2021
- Assisted in maintaining cleanliness and organization of dining areas.
- Supported kitchen staff by promptly clearing tables and delivering dishes.
- Collaborated with servers to ensure timely service for guests.
- Monitored supplies and restocked items as needed throughout shifts.
- Coordinated with management to optimize workflow during peak hours.
- Contributed to a positive dining atmosphere through attentive service and teamwork.
- Reset and cleaned tables quickly to prepare for new customers.
- Collected trash, wiped up spills, and removed trays to maintain fresh and clean customer areas.
- Worked quickly, communicated with other staff and always looked for better ways of completing tasks to improve productivity and keep tables ready for incoming guests.
- Completed side work duties, ensuring that all necessary supplies were stocked for shift success.
- Kept close eye on customers to quickly spot leaving guests and clear tables for future patrons.
- Enhanced customer satisfaction by maintaining a clean and organized dining area.
- Maintained high levels of cleanliness throughout shifts, contributing to overall restaurant presentation.
- Anticipated server needs, proactively refilling water glasses and removing empty plates from tables.
- Collaborated with fellow bussers and servers to create an efficient flow during peak hours.
- Developed excellent relationships with managers and fellow team members to support team success and positive work environment.
- Helped manage operations of restaurants by cleaning up spills and other messes quickly to minimize hazards.
- Worked well in diverse team settings by partnering with others to complete tasks.
- Demonstrated attention to detail when setting tables according to restaurant standards.
- Displayed excellent time management skills while balancing multiple tasks simultaneously.
- Elevated guest experience through consistent table maintenance, including crumb sweeping and resetting silverware as needed.
- Pitched in extra hours and helped other staff during unexpected times of high volume to improve seating availability and food delivery to tables.
- Streamlined communication between kitchen and serving staff to enhance overall efficiency during busy periods.
- Maintained well-stocked and organized busser station, ensuring quick access to cleaning supplies and tableware.
- Contributed to restaurant's reputation for cleanliness, diligently sweeping and mopping floors daily.
- Contributed to special events setup, efficiently arranging tables and decor according to event specifications.
- Improved waste management practices by effectively sorting and disposing of trash and recycling materials.
- Facilitated smooth dining experience, promptly addressing spills and hazards to prevent accidents.
- Greeted customers and provided menus upon arrival to dining room.
Barista
Starbucks
Missouri
05.2014 - 08.2020
- Prepared and served high-quality beverages according to Starbucks standards.
- Maintained cleanliness and organization of workstations and dining areas.
- Provided exceptional customer service, ensuring a positive experience for all patrons.
- Trained new baristas on beverage preparation techniques and customer interaction protocols.
- Assisted in inventory management by monitoring stock levels and placing orders as needed.
- Cleaned counters, machines, utensils, and seating areas daily.
- Managed time effectively to balance both front-of-house tasks and back-of-house responsibilities during busy periods.
- Maintained regular and consistent attendance and punctuality.
- Assisted in inventory management to maintain adequate stock levels and reduce wastage.
- Showcased versatility by assisting in other areas of the café as needed, including food preparation or table service when required.
- Demonstrated expertise in various brewing techniques, ensuring consistent quality across all drinks served.
- Solved equipment malfunctions swiftly, minimizing downtime and ensuring continuous service.
- Maintained clean and organized workspace, ensuring welcoming environment for customers.
- Used POS system to accurately enter orders and process payments.
- Sanitized equipment and wiped down counters and tables to prevent spread of germs.
- Followed exact recipes for mixing and preparing beverage and food items.
Preschool Lead Teacher
Elaine Rosi Academy
Missouri
08.2013 - 05.2014
- Developed and implemented age-appropriate curriculum fostering cognitive and social development.
- Led daily activities, promoting creativity through arts, music, and play-based learning experiences.
- Established a safe, engaging classroom environment conducive to exploration and discovery.
- Completed documentation on individual children and teachers for recordkeeping.
- Planned and prepared activities for [age] students.
- Promoted a positive classroom environment, fostering respect, empathy, and teamwork among students.
- Applied play-based strategies to provide diverse approaches to learning.
- Monitored students' academic, social, and emotional progress and recorded in individual files.
- Sanitized toys and play equipment each day to maintain safety and cleanliness.
- Gave one-on-one attention to children while maintaining overall focus on entire group.
- Administered assessments for each child and tracked results.
- Reviewed facility environment, removed concerns and optimized for children's safety.
- Allowed for ample outdoor discovery time in schedule each day.
- Assisted and supervised [Number] children through entire school day.
- Protected children in-class, at recess and off-site with observational skills and positive reinforcement for good behavior.
- Planned and executed activities to stimulate physical, social and intellectual growth.
Crew Member
Mcdonalds
Colorado
07.2011 - 10.2012
- Resolved customer complaints swiftly, reinforcing positive dining experiences and brand loyalty.
- Worked well with teammates and accepted coaching from management team.
- Improved customer satisfaction by providing friendly and efficient service at the register.
- Enhanced team productivity by maintaining a clean and organized workspace for crew members.
- Became familiar with products to answer questions and make suggestions.
- Stocked shelves to organize aisles in assigned department.
- Assisted with financial tasks such as cash handling, drawer reconciliation.
- Supported inventory management efforts by accurately tracking stock levels and reporting low supplies to supervisors.
- Enhanced team efficiency by consistently preparing workstations before peak hours.
- Fostered positive team environment by assisting coworkers during rush periods.
- Accurately operated cash register to process customer payments.
- Operated kitchen equipment safely, maintaining high standards of cleanliness and food safety protocols.
- Took orders, prepared meals, and collected payments.
- Cleaned and maintained all areas of restaurant to promote clean image.
Education
No Degree - Early Childhood Education
Arapahoe Community College
Littleton, COHigh School Diploma -
Parkway West High School
Town And Country, MO05-2011
Skills
- Customer service
- Teamwork and collaboration
- Multitasking and organization
- Cash handling
- Cleaning
- Attention to detail
- Taking orders
- Cleaning and sanitizing
- Flexible schedule
- Safe food handling
- Verbal and written communication
- Store opening and closing
- Inventory restocking
- Food running
- Equipment maintenance
- Housekeeping
- Willingness to learn
- Reliability and punctuality
Interests
Timeline
Crew Member
Hardees Resturamt
08.2022 - Current
Busser
Nicoletti's
10.2020 - 05.2021
Barista
Starbucks
05.2014 - 08.2020
Preschool Lead Teacher
Elaine Rosi Academy
08.2013 - 05.2014
Crew Member
Mcdonalds
07.2011 - 10.2012
No Degree - Early Childhood Education
Arapahoe Community College
High School Diploma -
Parkway West High School