Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Zachary Carroll

Anderson,SC

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Merchandise Associate

Lowe's
02.2024 - Current
  • Transported merchandise to sales floor and restocked shelves, racks and bins.
  • Increased customer satisfaction by providing exceptional service and maintaining a clean, organized sales floor.
  • Removed damaged, out-of-code, not-in-set and discontinued items from displays.
  • Answered customer questions regarding store merchandise, department information, and pricing.
  • Greeted, serviced, and thanked all customers.

Sales Associate

Speedshop
02.2023 - 02.2024
  • Built relationships with customers to encourage repeat business.
  • Enhanced customer satisfaction through attentive service, addressing concerns promptly, and offering tailored solutions.
  • Managed friendly and professional customer interactions.
  • Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
  • Developed new client relationships by actively engaging with potential customers and highlighting the benefits of our product offerings.

Head Cashier

Home Depot
04.2022 - 11.2023
  • Maintained a clean and organized work area, contributing to a pleasant shopping environment for customers.
  • Mentored new cashiers, providing comprehensive training that resulted in increased productivity.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Handled escalated customer concerns with professionalism and empathy, working diligently toward satisfactory resolutions.
  • Provided exceptional customer service by promptly resolving issues and fostering positive relationships with patrons.
  • Evaluated presentation of checkout lanes and kept team members on top of cleaning tasks when necessary.

Production Worker

BMW
08.2019 - 06.2020
  • Followed safety procedures and guidelines to maintain safe working environments.
  • Used equipment properly to avoid workplace hazards or injuries.
  • Maintained cleanliness of workstations, contributing to a well-organized work environment for increased productivity.
  • Resolved issues quickly to maintain productivity goals.
  • Met or exceeded daily production targets consistently through efficient task execution and effective time management skills.

Education

Associate of Applied Science - Business Administration

Tri-County Technical College
Pendleton, SC
05.2024

High School Diploma -

Blue Ridge High School
Greer, SC
06.2019

Skills

  • Retail experience
  • Store Organization
  • Cash Management
  • Planogram Execution
  • Active listener
  • Reliable and punctual
  • Adaptability and Flexibility

Certification

  • Licensed Microsoft Applications - 2024

Timeline

Merchandise Associate

Lowe's
02.2024 - Current

Sales Associate

Speedshop
02.2023 - 02.2024

Head Cashier

Home Depot
04.2022 - 11.2023

Production Worker

BMW
08.2019 - 06.2020

Associate of Applied Science - Business Administration

Tri-County Technical College

High School Diploma -

Blue Ridge High School
Zachary Carroll