Experienced with operational oversight, including process improvement and team leadership. Utilizes strategic planning to streamline operations and boost quality. Keeping track records of fostering team collaboration and maintaining high standards of performance.
Overview
12
12
years of professional experience
Work History
Operations Supervisor
DJ's Landscape Management Inc.
07.2024 - Current
Managed daily operations for optimal performance, ensuring smooth workflows and timely completion of tasks.
Maintained open lines of communication with upper management to provide regular updates on operational progress and challenges faced by the team.
Led continuous improvement initiatives aimed at reducing waste, increasing efficiency, and enhancing overall productivity levels within the Lawn Maintenance and Vegetation Control Departments.
Conducted regular performance evaluations for direct reports, identifying areas for improvement and setting development goals accordingly.
Collaborated with other supervisors to make sure team effort was a focus to get the tasks completed in a timely manor.
Created efficient schedules for the operations team.
Lawn Care Technician
DJ’s Landscape Management
09.2021 - 07.2024
Applied fertilizers and pesticides to lawns and grounds to control weeds, reduce insect infestation and maintain soil fertility.
Determined causes of lawn and garden issues and recommended solutions.
Administered pesticides to mitigate and control pest damage.
Maintained equipment and notified supervisors of needed repairs.
Operated company vehicles and equipment safely and according to good practices.
Increased company business by maintaining strong relationships with customers and expertly solving service issues.
Checked machinery and performed routine maintenance to prevent malfunction.
Troubleshot mechanical issues and completed basic repairs to keep equipment working at peak levels.
Winter season; Supervised crews to complete snow removal done in an efficient man with quality being up to standard.
Operated machinery including Loaders/plow trucks/salt trucks through out various sites.
Solved problems on the fly with ever changing weather.
Truck Driver
Homestar Trucking
04.2021 - 09.2021
Demonstrated safe driving by observing road rules, exercising caution in unfamiliar areas and maintaining vehicle control.
Conducted vehicle inspections before and after every trip and performed minor repairs to keep truck functional.
Logged driving hours and fuel usage data on time to keep reports current.
Eliminated downtime and maximized revenue by providing top product shipment delivery quality control.
Measured temperature of haul and refrigerated area of truck.
Managed time in a way to plan for delays yo make sure goods arrived on time.
Lawn Care Technician
DJ’s Landscape Management
03.2018 - 04.2021
Responded quickly to customer inquiries and concerns to drive customer satisfaction and maximize retention.
Applied fertilizers and pesticides to lawns and grounds to control weeds, reduce insect infestation and maintain soil fertility.
Managed and serviced diverse customer accounts with focus on addressing individual needs and specifications.
Determined causes of lawn and garden issues and recommended solutions.
Administered pesticides to mitigate and control pest damage.
Maintained equipment and notified supervisors of needed repairs.
Pulled weeds and sprayed lawn with weed killer and other chemicals.
Removed poison ivy and other harmful plants while wearing protective gear.
Troubleshot mechanical issues and completed basic repairs to keep equipment working at peak levels.
Line Cook
Chipotle
11.2017 - 02.2018
Sanitized food preparation areas, grills and equipment to avoid cross-contamination from raw items.
Kept stations stocked and ready for use to maximize productivity.
Followed proper food handling methods and maintained correct food temperature for high scores on health inspections.
Maintained consistent quality and high accuracy when preparing identical dishes every day.
Maintained safe operations of food prep equipment to reduce complications and retain safety procedures.
Washed and peeled ingredients to prepare for different meals and recipes.
Talked with customers to make sure they were getting the food they desired.
Lawn Care Technician
DJ’s Landscape Managment
12.2013 - 10.2017
Started as a part time employee until April 2015 when I was offered a Full Time crew leader position as a Lawn Care Technician
Shoveled snow up to company standards
Came in on an on call basis.
Treated lawns with chemical applications to improve appearance and health.
Applied fertilizer using spreader equipment for greener grass.
Applied weed and pest control chemicals to protect customer lawns.
Came in to help with green season work when short staffed.
Automotive Detailer
Great Lakes Chemical
04.2014 - 04.2015
Vacuumed car interiors to remove dirt and debris.
Waxed exterior of vehicles, removed compound with soft cloth and buffed to brilliant shine.
Washed wide range of vehicles each day.
Checked vehicles prior to service and immediately afterward to identify damages.
Cleaned cars both externally and internally by hand or with use of automated equipment.
Inspected vehicles thoroughly to recommend changing of auto parts, painting and other necessary services.
Scrubbed, scraped and sprayed equipment and vehicles to remove build-up.
Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
Education
Automotive Engineering
Ferris State University
Big Rapids, MI
High School Diploma -
East Kentwood High School
Grand Rapids, MI
05.2013
Skills
Problem analysis and resolution
MS Office skills
Maintaining equipment
Landscape equipment knowledge
Using hand tools
Applying fertilizer
Weeding and edging
Landscape maintenance
Work site cleaning and organization
Staff supervision
Task delegation
Performance monitoring
Operations management
Logistics oversight
Scheduling coordination
Shoveling snow from walkways
Light/Heavy Equipment operation
CDL/Salt Truck Experience
Efficiency in moving crews around to make sure services are completed in a timely manor