Summary
Overview
Work History
Education
Skills
Interests
Timeline
Generic

Zachary Skulemowski

crystal lake,IL

Summary

Accomplished Assistant Store Manager at Take 5 Oil Change, adept in operations oversight and fostering customer relations, significantly raised satisfaction ratings. Expert in POS systems and employee scheduling, streamlined store operations, and enhanced team performance. Demonstrates a keen ability to engage customers and manage store logistics efficiently.

I have also grown fond of working with mechanical systems and desire to learn more specialized skills.

Overview

8
8
years of professional experience

Work History

Assistant Store Manager

Take 5 Oil Change
06.2022 - Current
  • Provided weekly work schedules to employees to accommodate business demands and vacation requests.
  • Walked through store areas to identify and proactively resolve issues negatively impacting operations.
  • Rotated displays to feature new products and promotions.
  • Maintained positive customer relationships by responding quickly to customer service inquiries.
  • Responded to customer concerns, working with manager to significantly raise customer satisfaction ratings.
  • Reconciled daily sales transactions to balance and log day-to-day revenue.
  • Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
  • Assisted in recruiting, hiring and training of team members.

Lube Technician

Take 5 Oil Change
10.2021 - 06.2022
  • Topped off fluids in vehicle engines to lubricate, protect, and cool engine.
  • Changed oil and filters in customer vehicles and safely disposed of used oil in approved receptacles.
  • Greeted customers and answered questions about oil changes and other services.
  • Inspected vehicles to determine need for changing oils and filters and provided feedback to customers.
  • Worked alone or in team-based systems to complete up to 20-30 average oil changes each day.
  • Kept shop areas neat, clean, and free of safety hazards.

Meat Department Clerk

Mariano's
06.2020 - 09.2021
  • Completed inventory counts, reordered stock, and removed expired items from supply.
  • Restocked products based on available inventories and customer demands.
  • Followed proper safety, handling, and cross-contamination procedures.
  • Wrapped, weighed and filled product with efficiency to manage high volume of customers.
  • Gained knowledge of different meats to answer customer questions and suggest best cuts for various dishes.
  • Maintained excellent levels of food safety by frequently checking product dates and temperatures.
  • Consulted with customers to discuss available meats, different cuts and quality options.

Meat Clerk

HyVee Foods
07.2018 - 02.2020
  • Completed inventory counts, reordered stock, and removed expired items from supply.
  • Maintained excellent levels of food safety by frequently checking product dates and temperatures.
  • Restocked products based on available inventories and customer demands.
  • Prepared and packaged meat products by cutting and grinding meat to customer specifications.
  • Used proper sanitation and food safety techniques to prevent food contamination and illness.
  • Kept meat cases fully stocked, clean and properly labeled to allow customers to find products quickly.
  • Rotated products to sell before expiration dates, prevent waste and keep food safety in check.

Education

GED -

Iowa
Riverdale, IA
10.2018

Skills

  • Operations Oversight
  • Store Organization
  • Customer Relations
  • Customer Service and Engagement
  • Operations
  • Store Opening and Closing
  • Goals and performance
  • Shift Scheduling
  • Employee Scheduling
  • POS Systems

Interests

I have always found machining, and machine work in general, to be fascinating and wish to learn more in depth skills in that vein

Timeline

Assistant Store Manager

Take 5 Oil Change
06.2022 - Current

Lube Technician

Take 5 Oil Change
10.2021 - 06.2022

Meat Department Clerk

Mariano's
06.2020 - 09.2021

Meat Clerk

HyVee Foods
07.2018 - 02.2020

GED -

Iowa
Zachary Skulemowski