Summary
Overview
Work History
Education
Skills
Gym
Timeline
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Zachary Szymendera

Baldwinsville,NY

Summary

My name is Zachary Szymendera. I am a well proven and motivated leader with many personal skills in the fields of perseverance, communication, trust, honesty, determination, along with many more. I have interest and experience with many different jobs, including initiating an interest of creating my own business "Szymendera’s Slick N’ Spotless Detailing". Alongside this, I have worked in the food service industry for a few years now, including Cafe Bee You and Chipotle. With this experience, I have been able to master customer service as well as enhancing customer experience. I adapt and multitask very well to the everlasting changes in the job and business world. I demonstrate a high level of integrity and perseverance in any job or business I create or work for, with a driving passion for continuous growth. I consider myself a very highly motivated individual with a passion for excellent customer service. I possess a strong work ethic and respective team-player attitude when it counts the most. I am committed to providing outstanding customer service and maintaining a clean, organized environment. Overall, I have created my own business, “Szymendera’s Slick N’ Spotless Detailing, I have worked for Cafe Bee You, as well as my current job, Chipotle. I graduated from Charles W. Baker High School in Baldwinsville, New York. I am currently enrolled at SUNY Oswego for a bachelors degree, and I have a major in Business Administration, alongside two minors, Sales and Entrepreneurship. I am a well proven and motivated individual and leader with many personal skills including perseverance, communication, trust, honesty, and determination.

Overview

3
3
years of professional experience

Work History

Crew Member

Chipotle
01.2024 - Current
  • Hired as a grill crew member preparing, making, and serving food.
  • Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
  • Worked well with teammates and accepted coaching from management team.
  • Provided excellent customer service by greeting customers and meeting quality expectations.
  • Kept food preparation area, equipment, and utensils clean and sanitary.
  • Took orders, prepared meals, and collected payments.
  • Promoted a positive work environment through effective communication and teamwork among staff members.
  • Maintained high-quality food preparation standards, adhering to company guidelines for safety and cleanliness.
  • Prepared products following restaurant, health, and safety standards and procedures.
  • Exceeded performance expectations consistently, receiving recognition from supervisors for dedication to job responsibilities.

Business Owner

Szymendera's Slick N' Spotless Detailing
10.2023 - Current
  • Pursued my interests and created and formed by own automotive detailing business
  • Strengthened company reputation by consistently meeting or exceeding customer expectations in terms of quality products/services offered.
  • Developed and implemented marketing strategies to generate new customers and increase sales and profit margins.
  • Delivered exceptional results under tight deadlines by prioritizing tasks effectively and delegating responsibilities appropriately throughout the team.
  • Increased client satisfaction by implementing innovative business strategies and streamlining processes.
  • Conducted market research to inform product development decisions and identify potential growth areas.
  • Interacted well with customers to build connections and nurture relationships.

Barista

Cafe Bee You
04.2021 - 11.2023
  • Maintained a clean and organized workspace for optimal productivity and safety.
  • Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
  • Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
  • Contributed to a positive team environment through effective communication and collaboration with colleagues.
  • Cleaned counters, machines, utensils, and seating areas daily.
  • Managed time effectively to balance both front-of-house tasks and back-of-house responsibilities during busy periods.
  • Controlled line and crowd with quick, efficient service.
  • Maintained regular and consistent attendance and punctuality.
  • Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment.
  • Listened carefully to customer requests and created personalized, delicious beverages, which improved sales.
  • Created wide variety of hot and cold drinks in average shifts with consistently positive customer satisfaction scores.
  • Enhanced customer satisfaction by efficiently preparing and serving high-quality beverages.
  • Recommended products based on solid understanding of individual customer needs and preferences.
  • Demonstrated expertise in various brewing techniques, ensuring consistent quality across all drinks served.
  • Increased repeat business by providing exceptional customer service and building rapport with patrons.
  • Consistently met or exceeded daily sales targets, driving revenue growth for the cafe.
  • Used POS system to accurately enter orders and process payments.
  • Prepared specialty drinks such as cappuccinos, lattes and mochas.
  • Sanitized equipment and wiped down counters and tables to prevent spread of germs.
  • Followed exact recipes for mixing and preparing beverage and food items.
  • Elevated customer loyalty by using strong communication abilities to resolve customer problems.

Education

Bachelor of Science - Business Administration

SUNY College At Oswego
Oswego, NY
05.2025

Skills

  • Customer Service
  • Teamwork and Collaboration
  • Time Management
  • Problem-Solving
  • Self-discipline
  • Integrity and Honesty
  • Initiative and Self-Motivation
  • Verbal and written communication
  • Leadership Qualities
  • Safety
  • Creativity and Innovation
  • Performance Improvement
  • Multitasking and Organization
  • Cleaning and organization
  • Attention to Detail
  • Resilience and persistence

Gym

I have been working out and going to the gym for 4 years now and have made a multitude of progress. The gym has taught me many life lessons and experience that has shaped me into the individual I am today.

Timeline

Crew Member

Chipotle
01.2024 - Current

Business Owner

Szymendera's Slick N' Spotless Detailing
10.2023 - Current

Barista

Cafe Bee You
04.2021 - 11.2023

Bachelor of Science - Business Administration

SUNY College At Oswego

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Zachary Szymendera