Forward-thinking team leader skilled at operating departments efficiently to meet goals. Successful background matching employees with roles for maximum performance. Proactive and hardworking individual focused on continuous operational improvement.
Overview
3
3
years of professional experience
Work History
Operations Manager
Target Distribution
06.2022 - Current
Supervised operations staff and kept employees compliant with company policies and procedures.
Developed systems and procedures to improve operational quality and team efficiency.
Managed inventory and supply chain operations to achieve timely and accurate delivery of goods and services.
Analyzed and reported on key performance metrics to senior management.
Developed and implemented strategies to maximize customer satisfaction.
Introduced new methods, practices, and systems to reduce turnaround time.
Service Parts Operations Intern
Toyota Motor North America
05.2021 - 08.2021
Studied with senior staff to develop deep understanding of team processes and full operational activities.
Offered technical assistance to support front-line teams with daily operations and special projects.
Gathered and documented information about group processes and procedures.
Assisted with coordination of technical and business system process improvements.
Collected, arranged, and input information into database system.