Zackary Campbell
Summary
Proven Customer Service Representative at Western States Oil, adept in resolving high-stress situations and enhancing customer loyalty through empathetic service. Excelled in coordination and product knowledge, significantly contributing to team support and customer education. Demonstrated exceptional adaptability and problem-solving skills, ensuring customer satisfaction and repeat business.
Overview
1
1
year of professional experience
Work History
Customer Service Representative
Western States Oil
08.2022 - 11.2023
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Handled calls efficiently, finding satisfactory results for both customers and the company alike.
- Responded to customer requests for products, services, and company information.
- Participated in training to enhance product knowledge and customer service skills.
Education
High School Diploma -
Bridgepoint High School
Newark, CA06-2021
Skills
- Coordination
- Store maintenance
- Product and service solutions
- Stock management
- In-store support
- Adaptive team player
- Customer Education
Timeline
Customer Service Representative
Western States Oil
08.2022 - 11.2023
High School Diploma -
Bridgepoint High School
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