Zackaury Erikson
Evanston,Wyoming
Summary
Adaptable professional with background in fast-paced restaurant environment, looking to transition into new field. Developed strong customer service and communication skills, along with ability to manage multiple tasks efficiently. Eager to leverage these skills to succeed in new and challenging role.
Overview
4
4
years of professional experience
Work History
Restaurant Waiter
Legal Tender
Evanston, WY
08.2024 - 03.2026
- Assisted in training new waitstaff on restaurant procedures and service standards.
- Managed multiple tables efficiently while maintaining attention to detail.
- Maintained clean and organized dining areas for optimal guest experience.
- Cultivated warm relationships with regular customers.
- Answered customers' questions, recommended items, and recorded order information.
Cashier
Fizz
Evanston, WY
06.2024 - 08.2024
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Created and made drinks
- Helped customers complete purchases, locate items, and join reward programs.
- Stocked, tagged and displayed merchandise as required.
Cashier
Wendys
Evanston, WY
06.2023 - 10.2023
- Maintained the cleanliness and organization of the checkout area to enhance customer experience.
- Assisted customers with returns, refunds, and resolving transaction issues.
- Enhanced customer satisfaction by providing efficient and accurate cash transactions.
- Contributed to store success by maintaining high standards of cleanliness throughout the facility.
Cashier
Ideal Beach Resort
Garden City, UT
05.2022 - 08.2022
- Assisted customers with inquiries and provided product information.
- Handled returns and exchanges in accordance with resort policies.
- Supported inventory management by restocking merchandise as needed.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
Skills
- Upselling techniques
- Memory retention
- Cash handling
- Problem-solving
- Complaint resolution
- Seating management
- Server collaboration
- Menu description knowledge
- Courteous demeanor
- Personal hygiene
- Decision-making
- Sales techniques
- Professional appearance
- Relationship management
Timeline
Restaurant Waiter
Legal Tender
08.2024 - 03.2026
Cashier
Fizz
06.2024 - 08.2024
Cashier
Wendys
06.2023 - 10.2023
Cashier
Ideal Beach Resort
05.2022 - 08.2022