Zainab Abdulhasan
San Diego,CA
Summary
Proven Dispatcher with a track record of managing high-stress situations at Z&S Transport INC, ensuring timely delivery and exceptional customer service. Demonstrates expertise in dispatch software and stress tolerance, excelling in fast-paced environments. Skilled in route planning and database management, with a commitment to improving operational efficiency and team collaboration.
Overview
8
8
years of professional experience
Work History
Dispatcher
Z&S Transport INC
03.2021 - 04.2024
- Managed high-stress situations calmly and effectively, ensuring timely assistance to those in need.
- Communicated with drivers and personnel to coordinate timely delivery of goods and materials.
- Collaborated with fellow dispatchers to maintain a seamless workflow during shift changes.
- Provided exceptional customer service to callers, remaining empathetic and patient during emergencies.
- Planned, organized, and managed work of subordinate staff to accomplish consistent work within organizational standards.
- Maintained accurate records of all dispatch calls, ensuring accountability and enabling thorough incident reviews.
- Directed dispatching, routing, and tracking of thousands fleet vehicles.
COMMUNITY SERVICE EXPERIENCE Tutoring
Imam Ali Mosque
07.2016 - 08.2016
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Taught Arabic language to 20 students during a summer school program at a mosque
Education
High School Diploma -
Patrick Henry High School
San Diego, CA06.2017
Associate of Arts - Social Work
Cuyamaca College
El Cajon, CA06.2026
No Degree - Psychology
National University
La Jolla, CA03.2023
Skills
- Data Entry
- Dispatch software
- Stress Tolerance
- Dispatching procedures
- Updating logs
- Route Planning
- Database Management
art
I find immense joy in all forms of art, from the intricate details of interior design to the bold strokes of painting. Whether I’m curating a space to evoke a particular mood, exploring the expressive potential of graphic design, or simply losing myself in the creative process of designing, each medium offers a unique way to express and experience beauty. The synergy between colors, shapes, and textures captivates me, and I relish the opportunity to bring aesthetic harmony and innovation into every project. Each artistic endeavor not only enriches my life but also fuels my passion for creativity.
Languages
Arabic
Native or Bilingual
Additional Information
Volunteer Work
Iftin Charter School - San Diego, CA
March 2017 to April 2017
- helped children with homework, answered office phone calls, assisted in nurse’s office.
Skills
- Tutoring
- Adobe programs (photoshop, illustrator, premiere pro).
- Technical skills (word, excel, PowerPoint, access, outlook).
- interior design
Timeline
Dispatcher
Z&S Transport INC
03.2021 - 04.2024
COMMUNITY SERVICE EXPERIENCE Tutoring
Imam Ali Mosque
07.2016 - 08.2016
High School Diploma -
Patrick Henry High School
Associate of Arts - Social Work
Cuyamaca College
No Degree - Psychology
National University
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