Summary
Overview
Work History
Education
Skills
Certification
Accomplishments
Timeline
Generic

Zakiah Jones

Garland,TX

Summary

Energetic Crew Member known for high productivity and efficient task completion. Skilled in customer service, teamwork, and time management, ensuring smooth operations in fast-paced environments. Excel in communication, adaptability, and problem-solving, contributing to team success and customer satisfaction. Seeking entry-level opportunities to enhance abilities while contributing to company growth.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Crew Member

Jamba Juice
Oakland, CA
05.2024 - 08.2024
  • Demonstrated proper food safety practices by accurately completing quality control checklist.
  • Answered phone calls promptly to provide accurate information about menu items or prices.
  • Presented orders to guests within anticipated service times.
  • Educated customers on menu items, product ingredients and nutritional values.
  • Maintained high standards of customer service during high-volume work shifts and fast-paced operations.
  • Resolved customer complaints in a professional manner.
  • Provided excellent customer service to maintain a positive atmosphere for guests.
  • Processed cash and credit card payments, promptly returning receipts, coin, bills and payment cards to customers.
  • Cleaned restaurant area by sweeping floors, wiping tables and emptying trash receptacles.
  • Talked pleasantly with customers while taking orders and promoted positive image for business.

Summer Youth Employee

East Oakland Youth Development Center
Oakland, CA
05.2021 - 05.2024
  • Organized and planned age-appropriate reading, crafts, and music lessons to enhance learning experiences.
  • Implemented discipline strategies to maintain safety and order among students.
  • Supervised children during indoor and outdoor activities, ensuring engagement and security.
  • Collaborated with staff to create educational content that fosters creativity and expression.
  • Developed positive relationships with families through regular communication regarding child development.
  • Provided guidance and mentoring to youth participants, promoting personal growth.
  • Encouraged positive behavior through consistent role modeling and reinforcement.
  • Taught essential skills such as personal hygiene and social manners for holistic development.

Education

Bachelor of Science - Nursing

Prairie View A&M University
Prairie View, TX
05-2028

High School Diploma -

Skyline High School
Oakland, CA
05-2024

Skills

  • Customer service
  • Time management
  • Conflict resolution
  • Teamwork and collaboration
  • Process payments
  • Sales expertise
  • Food handling
  • Friendly, positive attitude
  • Multitasking
  • Interpersonal skills
  • Critical thinking
  • Recreational program planning
  • Youth enrichment
  • Adaptability and flexibility
  • Relationship building
  • Cultural sensitivity

Certification

  • Mental Health First Aid

Accomplishments

  • Youth Leader Of The Summer Award

Timeline

Crew Member

Jamba Juice
05.2024 - 08.2024

Summer Youth Employee

East Oakland Youth Development Center
05.2021 - 05.2024

Bachelor of Science - Nursing

Prairie View A&M University

High School Diploma -

Skyline High School

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Zakiah Jones