- Coding and Programming
- Developing software, websites, and apps in various programming languages
Zamara Burleson-Riley
5605 Springdale Rd, #4507 Austin
Summary
Dynamic professional with a proven track record in customer assistance and in high stress situations notably at McDonald's. Excelled in enhancing customer satisfaction and streamlining transaction processes. Demonstrated exceptional team collaboration and communication skills, leading to significant improvements in operational efficiency and workplace morale.
Overview
3
3
years of professional experience
Work History
Cashier
McDonald's
12.2023 - Current
- Greeted customers entering store and responded promptly to customer needs.
- Assured the restaurant maintained it's cleanliness
- Worked flexible schedule and extra shifts to meet business needs ranging from 20-30 hours per week.
- Operated cash register for cash, and credit card transactions with exceptional accuracy levels.
Camp Supervisor
City Of Austin Parks And Recreation Department
06.2023 - Current
- Led groups of children safely through variety of camp activities.
- Enhanced camper experience by developing and implementing engaging activities and programs.
- Conducted regular safety inspections of facilities and equipment to ensure compliance with regulatory standards.
- Organized schedules, allocating appropriate resources for various activities throughout the day.
- 25 hours per week.
Cashier
KFC Restaurant
03.2023 - 03.2023
- Greeted customers entering store and responded promptly to customer needs.
- Operated cash register for cash, and credit card transactions with excellent accuracy levels.
- Adapted quickly to new technologies implemented at POS systems, ensuring seamless transition periods for both staff and customers.
- Collaborated with team members to achieve sales targets and maintain a clean, well-stocked store environment.
- Worked weekends to meet Time management needs working 15 hours per week.
Shift Leader
Which Wich Superior Sandwiches
06.2022 - 03.2023
- Trained new employees and delegated daily tasks and responsibilities.
- Maintained a clean and safe work environment while ensuring all employees adhered to safety guidelines and protocols.
- Completed cash and credit card transactions accurately using POS software.
- Enhanced customer satisfaction through prompt and courteous service, addressing concerns immediately.
- worked an average of 20 hours per week
Education
No Degree - Dual Credit
University of Texas At Austin
Austin, TXAssociate of Applied Science - Computer And Information Systems Security
Austin Community College
Austin, TX08-2025
High School Diploma -
Northeast Early College Highschool
7104 Berkman Dr, Austin, TX 7875206-2025
Skills
- Customer assistance
- Written and verbal communication
- Issue resolution
- POS systems
- Team collaboration
- Work ethic and integrity
- Patience and empathy
- Time management skills
Interests
Timeline
Cashier
McDonald's
12.2023 - Current
Camp Supervisor
City Of Austin Parks And Recreation Department
06.2023 - Current
Cashier
KFC Restaurant
03.2023 - 03.2023
Shift Leader
Which Wich Superior Sandwiches
06.2022 - 03.2023
No Degree - Dual Credit
University of Texas At Austin
Associate of Applied Science - Computer And Information Systems Security
Austin Community College
High School Diploma -
Northeast Early College Highschool
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