Summary
Overview
Work History
Education
Skills
Timeline
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Zamzam Gududow

Customer Service
Columbia Heights,MN

Summary

Experienced customer service professional with a stellar track record of boosting customer satisfaction and crafting positive experiences. Known for reliability, and keen attention to customer needs. Ready to deliver outstanding service and contribute to organizational excellence.

Overview

2
2
years of professional experience

Work History

Restaurant Team Member

Dairy Queen Grill & Chill
06.2023 - 03.2024
  • Managed high call volume with exceptional time management skills, minimizing wait times for customers.
  • Developed strong relationships with clients through attentive listening and empathetic understanding of their needs.
  • Maintained a clean and organized workspace, promoting a welcoming environment for customers.
  • Balanced cash drawer at the end of each shift, ensuring all funds were accounted for correctly.
  • Collaborated with team members to maintain a clean and organized store environment, promoting a positive shopping experience.

Restaurant Team Member

Pancheros
01.2022 - 05.2023
  • Collaborated with kitchen staff to ensure timely delivery of food orders, resulting in increased efficiency and satisfied customers.
  • Facilitated smooth handoffs between shifts by communicating pertinent information regarding outstanding tasks or issues requiring immediate attention from incoming team members or managers.
  • Proactively identified opportunities to streamline processes or increase efficiency within the team, leading to improved overall performance and customer satisfaction levels.
  • Demonstrated exceptional multitasking abilities by managing multiple tasks simultaneously during peak

Education

Minneapolis Public School Online

Skills

Customer Service

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Timeline

Restaurant Team Member

Dairy Queen Grill & Chill
06.2023 - 03.2024

Restaurant Team Member

Pancheros
01.2022 - 05.2023

Minneapolis Public School Online

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Zamzam GududowCustomer Service