Summary
Overview
Work History
Education
Skills
Timeline
Generic

Zandria Snow

Oakland,CA

Summary

Results-oriented Maintenance Supervisor with 4+ years of experience in property management. Skilled in team management, workflow optimization, and building strong relationships through exceptional communication and problem-solving. Proven track record in overseeing maintenance operations and ensuring high standards of property upkeep. Eager to transition to a Junior Advisor role to leverage organizational skills, client-focused attitude, and ability to simplify complex information to deliver effective insurance and financial solutions.

Overview

4
4
years of professional experience

Work History

Service Supervisor

Greystar Property Management
Oakland, CA
05.2024 - Current
  • Conducted bi-weekly meetings with team members to discuss goals and objectives.
  • Built strong relationships with customers through effective communication skills.
  • Participated in various learning and educational opportunities to update and maintain job knowledge.
  • Consulted with managers to resolve problems relating to employee performance, office equipment and work schedules.

Maintenance Technician

Kennesaw State University
Kennesaw, GA
01.2022 - 05.2024
  • Efficiently complete work orders generated from resident requests for service, ensuring timely and effective resolutions.
  • Oversee the make-ready process for vacant apartment homes, conducting pre-move-out inspections, and creating punch lists.
  • Periodically inspect work performed by team members and contractors, ensuring adherence to quality standards and specifications.
  • Manage inventory of spare parts and maintenance materials, collaborating with the Service Manager to order supplies within budgetary guidelines.
  • Conduct scheduled preventative maintenance procedures and support cost-cutting initiatives by maximizing resource utilization and practicing efficient repair techniques.

Service Technician

Greystar Property Management
Portland, OR
11.2020 - 11.2021
  • Completed work orders and make-ready tasks for vacant apartment homes, ensuring compliance with established policies, procedures, and safety standards.
  • Maintain standards for cleanliness and appearance of the community's grounds, amenities, buildings, and common areas to reflect the high quality of the community.
  • Enhanced client retention through exceptional communication skills and a commitment to addressing concerns promptly.
  • Assisted in cost-cutting initiatives by fixing parts when possible and minimizing wastage of materials and supplies.

Maintenance Technician

Randall Group
Portland, OR
05.2020 - 11.2020
  • Demonstrated attention to detail in completing documentation and paperwork accurately and on time.
  • Completed work orders and make-ready tasks for vacant units, ensuring readiness for new move-ins.
  • Supported grounds and common area maintenance efforts, contributing to the overall aesthetics and functionality of the property.

Education

Associate of Science - Carpentry

Central Georgia Technical College
Macon, GA
05.2019

Skills

  • Inventory Management
  • Preventative Maintenance
  • Customer Service
  • Documentation
  • Building Maintenance
  • Troubleshooting

Timeline

Service Supervisor

Greystar Property Management
05.2024 - Current

Maintenance Technician

Kennesaw State University
01.2022 - 05.2024

Service Technician

Greystar Property Management
11.2020 - 11.2021

Maintenance Technician

Randall Group
05.2020 - 11.2020

Associate of Science - Carpentry

Central Georgia Technical College

Similar Profiles

CREATE PROFILE
Zandria Snow