Summary
Overview
Work History
Education
Skills
Timeline
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Zane Bougher

Wolcottville

Summary

Dynamic co-owner and crew trainer with a proven track record in small business operations and customer relations, honed at Wolcottville Lawn Care and McDonald’s. Expert in budget development and decision-making, I excel in identifying customer needs and leading teams to exceed service expectations. My leadership has consistently resulted in profitable project closures and enhanced team performance.

Overview

2
2
years of professional experience

Work History

Co-Owner

Wolcottville Lawn Care
06.2024 - Current
  • Collaborated with co-owner on strategic planning initiatives for long-term business success.
  • Managed day-to-day operations efficiently, ensuring smooth workflow and timely completion of tasks.
  • Assisted in recruiting, hiring and training of team members.
  • Ensured accurate record-keeping for financial transactions, maintaining organized documentation for easy reference during audits or other inquiries.
  • Identified and qualified customer needs and negotiated and closed profitable projects with high success rate.

Crew Trainer

McDonald’s
06.2023 - 06.2024
  • Studied crew members during work shift to provide feedback and guidance in improving performance.
  • Taught new team members correct procedures for all areas of operations beside management.
  • Greeted customers with smile and provided friendly service to professionally handle every need.
  • Provided coaching and mentoring to employees.

Education

Lakeland Jr/Sr High School
Lagrange, IN

Skills

  • Customer service
  • Small business operations
  • Customer relations
  • Decision-making
  • Budget development

Timeline

Co-Owner

Wolcottville Lawn Care
06.2024 - Current

Crew Trainer

McDonald’s
06.2023 - 06.2024

Lakeland Jr/Sr High School

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Zane Bougher