Zara Maghroory
Escondido,California
Summary
Professional hospitality worker, ready to excel in fast-paced environment. Proven track record in ensuring exceptional customer service and satisfaction. Strong focus on teamwork and adaptability, consistently meeting changing needs. Skilled in managing multiple tasks, handling customer inquiries, and maintaining clean and organized workspace. Reliable and results-driven, with positive attitude and excellent communication skills.
Overview
9
9
years of professional experience
Work History
Front Desk Receptionist
LA Fitness Sports Club
10.2024 - Current
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Scheduled, coordinated and confirmed appointments and meetings.
- Managed high-volume phone calls, directing inquiries to appropriate personnel for prompt resolution.
Server
Debbie's Pies
04.2024 - Current
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
Bartender Server
Tonys Bar and Grill
06.2018 - 03.2024
- Served high customer volumes during special events, nights, and weekends.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Assisted with staff training, sharing expertise in bartending techniques and customer service best practices.
Assistant Manager, Server, Bartender
Mother Earth Brewery
02.2016 - 06.2018
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Managed inventory levels to minimize stockouts while reducing overhead costs.
Skills
- Attention to detail
- Time management
- Strong work ethic
- Hospitality service expertise
- Safe food handling
- High volume dining
Timeline
Front Desk Receptionist
LA Fitness Sports Club
10.2024 - Current
Server
Debbie's Pies
04.2024 - Current
Bartender Server
Tonys Bar and Grill
06.2018 - 03.2024
Assistant Manager, Server, Bartender
Mother Earth Brewery
02.2016 - 06.2018
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