Hi, I’m
Zarine Tumpa
Upper Darby,PA
Overview
4
years of professional experience
Work History
M&T BankWilmington, DE
Teller
02.2025 - Current
Job overview
- Processed customer transactions accurately and efficiently.
- Assisted customers with account inquiries and product information.
- Balanced cash drawers and maintained compliance with banking regulations.
- Identified customer needs and cross-sold bank products effectively.
Holiday InnPhiladelphia, PA
Front Desk Agent
08.2022 - 02.2025
Job overview
- Greeted guests and managed check-in/check-out processes efficiently.
- Answered inquiries and provided information on hotel services and local attractions.
- Assisted in resolving guest complaints to enhance satisfaction levels.
- Managed reservations using property management systems to ensure accuracy.
Education
High school diploma or GED
University Overview
- 6 months work related experience preferred; or equivalent can be demonstrated through any of the following: volunteering, education, military experience
- Ability to work during operating hours to include weekends, evenings, holidays as scheduled
- Demonstrated Customer Service skills preferred
- Strong organizational skills
- Detail-oriented
- Ability to function in a fast-paced and changing environment
- Excellent communication skills with ability to be concise, clear and consistent
Timeline
Teller
M&T Bank
02.2025 - Current
Front Desk Agent
Holiday Inn
08.2022 - 02.2025
High school diploma or GED