Zasandra Thompson
Greenville,SC
Summary
Dedicated unit secretary in the emergency room with excellent experience in industry. Maintains professional appearance and demeanor and expertly completes assigned tasks with focus on quality. Dependable and quick-learning team player with effective communication and organization skills.
Overview
29
29
years of professional experience
1
1
Certification
Work History
Secretary
Prisma Health Upstate
04.1996 - Current
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Maintained rapport with physicians, nurse,s and other healthcare personnel.
- Managed incoming calls and directed to appropriate department.
- Maintained patient confidentiality in line with HIPAA regulations.
- Performed various administrative tasks by filing, copying and faxing documents.
Education
Nursing
Greenville Technical College
Greenville, SCHigh School Diploma -
Berea High School
Greenville, Sc06-1991
Skills
- Phone reception
- Confidentiality
- Nursing station operations
- Medical transcription
- Call light responses
- Customer service
- Unit secretary training
- HIPAA compliance
Certification
- Basic Life Support (BLS) - American Heart Association.
- CMA - Certified Medical Assistant
Timeline
Secretary
Prisma Health Upstate
04.1996 - Current
- Basic Life Support (BLS) - American Heart Association.
- CMA - Certified Medical Assistant
Nursing
Greenville Technical College
High School Diploma -
Berea High School
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