Zavier Slaght
San Diego,California
Overview
9
9
years of professional experience
Work History
Certified Training Manager
Chipotle Mexican Grill
San Diego, California
05.2022 - Current
- Build and Maintain a sustainable training culture by implementing systemic recruiting, interviewing, onboarding and orientation practices for all new trainees.
- Collaborate with the Regional Manager on manager development programs.
- Works as liason between field and corporate offices on training initiaves and gaps, and implements solutions.
- Piloted the rollout of the Digital HACCP (Hazard anyalysis and Critical Control Points), and the 'One Best Way' prep deployment tool that was rolled out to over 3400+ locations.
Restaurateur
Chipotle Mexican Grill
San Diego, California
01.2021 - 05.2022
- Develop a team of top performers who are empowered to consistently deliver high standards.
- Maintained an Ecosure Health Safety Audit average of 97%.
- Held regional training classes to over 30 General Managers on navigating LMS, effective scheduling systems, and operational excellence.
- Increased restaurant PAC % from 29.9% to 36.4% YOY.
General Manager
Chipotle Mexican Grill
Miramar, California
12.2018 - 01.2021
- Oversee and execute all restaurant operations and annual business planning and strategy.
- Provide regional leadership support at multiple San Diego locations to ensure operations consistent with Chipotle standards.
- Developed and Promoted 3 General Managers and 10+ Hourly Managers to the greater San Diego Region over the course of 2 years.
- Increased YOY Cash Flow by 275% in first year in position by effectively managing labor costs/overtime, avoiding break violation penalties, and effeciently managing food costs.
Apprentice
Chipotle Mexican Grill
Mira Mesa, California
07.2017 - 12.2018
- Report to GM, serve as second in command at primary restaurant location supporting inventory, scheduling, and general operations.
- Improved guest satisfaction scores from 77% to 93% overall based on order accuracy, taste, and timeliness.
Shift Manager
Chipotle Mexican Grill
Redlands, California
12.2015 - 07.2017
- Maintain a positive customer experience by ensuring safe and quality food is prepared and served; and that the restaurant crew is well trained.
- Led weekly team meetings to discuss performance metrics, operational challenges, and collaborative strategies for enhancing service quality.
Timeline
Certified Training Manager - Chipotle Mexican Grill
05.2022 - Current
Restaurateur - Chipotle Mexican Grill
01.2021 - 05.2022
General Manager - Chipotle Mexican Grill
12.2018 - 01.2021
Apprentice - Chipotle Mexican Grill
07.2017 - 12.2018
Shift Manager - Chipotle Mexican Grill
12.2015 - 07.2017