Zebiniso Yakubjanova
Ridgewood,NY
Summary
Proven to enhance customer satisfaction and efficiency at Avenue Bakery, adept in customer service and problem-solving. Excelled in teamwork and collaboration across roles from Crew Member to Daycare Teacher, significantly improving service quality and operational workflow. Skilled in time management and active listening, consistently meeting employer expectations without compromising service standards.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Crew Member
Avenue Bakery
1477 2nd Ave, New York, NY 10075
03.2024 - Current
- Worked front counter, cashier and other areas.
- Took orders, prepared meals, and collected payments.
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
- Improved customer satisfaction by providing friendly and efficient service at the register.
Server
Madison & Vine
299 Madison Ave, New York, NY 10017
06.2022 - 07.2023
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Crew Team Member
Chipotle
404 Broadway, New York, NY 10013
07.2019 - 05.2021
- Provided excellent customer service by greeting customers and meeting quality expectations.
- Took orders, prepared meals, and collected payments.
- Maintained a clean and organized workspace, ensuring a positive environment for both staff and customers.
Daycare Teacher
Imagine Early Learning Center
250 Bedford Park Blvd W, Bronx, NY 10468
06.2019 - 08.2019
- Sanitized toys and play equipment each day to maintain safety and cleanliness.
- Provided a safe and nurturing environment for children, regularly monitoring indoor and outdoor spaces for potential hazards.
- Actively encouraged children to develop their communication, problem-solving and social skills.
- Oversaw daily transitions between various activities such as snack time, outdoor playtime, naptime ensuring smooth operation of daily schedule.
Education
Bachelor of Science - Nutrition And Dietetics
Lehman College of The City University of New York
The Bronx, NY05.2025
High School Diploma -
High School For Health Professions & Human Services
New York, NY06.2018
Skills
- Customer Service
- Teamwork and Collaboration
- Time Management
- Problem-Solving
- Active Listening Skills
Certification
ServSafe Certification - (03/04/2024 - 03/04/29)
Languages
Russian
Native or Bilingual
Uzbek
Native or Bilingual
Spanish
Limited Working
Timeline
Crew Member
Avenue Bakery
03.2024 - Current
Server
Madison & Vine
06.2022 - 07.2023
Crew Team Member
Chipotle
07.2019 - 05.2021
Daycare Teacher
Imagine Early Learning Center
06.2019 - 08.2019
Bachelor of Science - Nutrition And Dietetics
Lehman College of The City University of New York
High School Diploma -
High School For Health Professions & Human Services