Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Zeke Basher

Arlington,WA

Summary

Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills.

Overview

8
8
years of professional experience

Work History

Assistant Store Manager

Starbucks
Arlington, WA
07.2023 - Current
  • Managed the day-to-day operations of the store, including customer service, inventory management and staff scheduling.
  • Monitored sales activities to ensure that customers receive satisfactory service and quality goods.
  • Increased store profitability by analyzing financial data and implementing cost-saving measures.
  • Supervised a team of employees and provided ongoing training to ensure high levels of customer satisfaction.
  • Conducted regular performance reviews with staff members to assess individual progress and set goals for future development.
  • Provided leadership support during peak business hours by motivating staff members to meet targets.
  • Actively interviewed candidates for open positions in the store.

Shift Supervisor

Starbucks
Arlington, WA
06.2022 - 07.2023
  • Provided on-the-job training to new staff members.
  • Ensured all safety and sanitation regulations were met throughout the shift.
  • Monitored staff performance to ensure quality standards were met.
  • Assigned tasks to team members based on their strengths and skill sets.
  • Maintained accurate records of daily transactions and deposits.
  • Communicated clearly with employees regarding job duties, expectations, and policies.
  • Performed cash handling duties such as counting money, balancing registers, and preparing bank deposits.
  • Supervised and led employees to maintain productivity and customer service levels.

Server/Bartender

RAM Restaurant and Brewery
Marysville, WA
11.2015 - 11.2021
  • Responded efficiently to guest inquiries and complaints in a professional manner.
  • Handled money transactions accurately while following company procedures for handling cash payments.
  • Assisted in training new servers.
  • Maintained polite and professional demeanor to patrons to encourage inquiries and order placements.
  • Checked with guests to get feedback on food served, resolve issues, bring additional items and refill beverages.

Education

High School Diploma -

Arlington High School
Arlington, WA
06.2018

Some College (No Degree) - Music

Bellevue College
Bellevue, WA

Skills

  • Operations Oversight
  • Business Development
  • Hiring and Training
  • Mentoring and Coaching
  • Customer Service and Engagement

References

References available upon request.

Timeline

Assistant Store Manager

Starbucks
07.2023 - Current

Shift Supervisor

Starbucks
06.2022 - 07.2023

Server/Bartender

RAM Restaurant and Brewery
11.2015 - 11.2021

High School Diploma -

Arlington High School

Some College (No Degree) - Music

Bellevue College

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Zeke Basher