Zeke Basher
Arlington,WA
Summary
Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills.
Overview
8
8
years of professional experience
Work History
Assistant Store Manager
Starbucks
Arlington, WA
07.2023 - Current
- Managed the day-to-day operations of the store, including customer service, inventory management and staff scheduling.
- Monitored sales activities to ensure that customers receive satisfactory service and quality goods.
- Increased store profitability by analyzing financial data and implementing cost-saving measures.
- Supervised a team of employees and provided ongoing training to ensure high levels of customer satisfaction.
- Conducted regular performance reviews with staff members to assess individual progress and set goals for future development.
- Provided leadership support during peak business hours by motivating staff members to meet targets.
- Actively interviewed candidates for open positions in the store.
Shift Supervisor
Starbucks
Arlington, WA
06.2022 - 07.2023
- Provided on-the-job training to new staff members.
- Ensured all safety and sanitation regulations were met throughout the shift.
- Monitored staff performance to ensure quality standards were met.
- Assigned tasks to team members based on their strengths and skill sets.
- Maintained accurate records of daily transactions and deposits.
- Communicated clearly with employees regarding job duties, expectations, and policies.
- Performed cash handling duties such as counting money, balancing registers, and preparing bank deposits.
- Supervised and led employees to maintain productivity and customer service levels.
Server/Bartender
RAM Restaurant and Brewery
Marysville, WA
11.2015 - 11.2021
- Responded efficiently to guest inquiries and complaints in a professional manner.
- Handled money transactions accurately while following company procedures for handling cash payments.
- Assisted in training new servers.
- Maintained polite and professional demeanor to patrons to encourage inquiries and order placements.
- Checked with guests to get feedback on food served, resolve issues, bring additional items and refill beverages.
Education
High School Diploma -
Arlington High School
Arlington, WA06.2018
Some College (No Degree) - Music
Bellevue College
Bellevue, WASkills
- Operations Oversight
- Business Development
- Hiring and Training
- Mentoring and Coaching
- Customer Service and Engagement
References
References available upon request.
Timeline
Assistant Store Manager
Starbucks
07.2023 - Current
Shift Supervisor
Starbucks
06.2022 - 07.2023
Server/Bartender
RAM Restaurant and Brewery
11.2015 - 11.2021
High School Diploma -
Arlington High School
Some College (No Degree) - Music
Bellevue College
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