ZIBBY KNEIDINGER
Nashville,TN
Summary
Motivated worker experienced in the restaurant industry. Proven track record of providing excellent customer service, ensuring all orders are served timely and accurately. Skilled in multitasking and problem-solving while maintaining a positive attitude in a fast-paced environment.
Overview
9
9
years of professional experience
Work History
Server
Present Tense
03.2024 - Current
- Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
- Resolved customer complaints promptly and professionally to maintain positive reputation.
- Worked on and organized POS system to better create a cohesive flow.
Server
Josephine
07.2021 - 12.2023
- Provided excellent customer service by anticipating needs and responding promptly to requests
- Prioritized multiple tasks in dynamic environment and stayed calm and composed
- Displayed enthusiasm and knowledge about restaurant's menu and products.
Server
White Horse
06.2019 - 06.2021
- Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers
- Worked with POS system to place orders, manage bills and handle complimentary items
- Applied comprehensive knowledge of wine, cider and beer to increase daily beverage sales.
Server
Chauhan Ale And Masala House
12.2015 - 05.2019
- Cultivated warm relationships with regular customers
- Explained menu items and suggested appropriate options for food allergy concerns
- Increased sales significantly by upselling higher-end products to customers.
Skills
- Sales Expertise
- Food and Beverage Pairings
- High-Volume Dining
- Aloha, Toast, and Micros Experience
- Strong Work Ethic
- Exceptional customer service
References
References available upon request
Timeline
Server
Present Tense
03.2024 - Current
Server
Josephine
07.2021 - 12.2023
Server
White Horse
06.2019 - 06.2021
Server
Chauhan Ale And Masala House
12.2015 - 05.2019
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