Summary
Work History
Education
Skills
Timeline
Generic

Zionna Rings

Burlington,NC

Summary

Adept at reducing behavioral incidents through effective de-escalation techniques, I fostered safe, supportive environments at D&G Group Home, enhancing resident wellbeing. My approach combines empathetic communication (a key soft skill) with practical client advocacy, promoting independence and establishing strong resident rapport.

Work History

Residential Counselor

D&G Group Home
  • Reduced behavioral incidents by employing de-escalation techniques and maintaining a calm environment.
  • Maintained safe and supportive residential environments for at-risk individuals, contributing to their overall wellbeing.
  • Promoted independent living skills through coaching residents in daily tasks such as meal preparation, hygiene, and budgeting.
  • Developed strong rapport with residents through empathetic listening and compassionate communication strategies.

Residential Counselor

Lillys Place
  • Promoted independent living skills through coaching residents in daily tasks such as meal preparation, hygiene, and budgeting.
  • Developed strong rapport with residents through empathetic listening and compassionate communication strategies.
  • Addressed behavioral and emotional needs of residents through activities and interventions, increasing resident socialization, interpersonal, and social skills.
  • Documented resident interactions thoroughly, maintaining accurate records for case management purposes.

Education

High School Diploma -

Hugh M Cummings
Burlington, NC

Skills

De-Escalation Techniques

Boundaries Establishment

Client Advocacy

Supply Replenishment

Timeline

Residential Counselor

D&G Group Home

Residential Counselor

Lillys Place

High School Diploma -

Hugh M Cummings

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Zionna Rings