Zipporah Acosta
Holloman Air Force Base,NM
Summary
Dedicated Sales professional with history of success achieving customer satisfaction, retention and referrals through continuous provision of top quality service. Blending strong analytical and communication skills to identify and address individual client needs, recommending and effectively promoting products in alignment with preferences. Strategically driving full sales lifecycles, overseeing efforts of teams across high-traffic retail environments.
Overview
10
10
years of professional experience
Work History
Sales Associate
Marshalls
Alamogordo, NM
11.2024 - Current
- Organized front end and maintained sales
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
Sales Associate
World Car Hyundai North
San Antonio , TX
10.2020 - 04.2021
- Pleasantly greeted all callers and asked how to be of assistance.
- Used company's paging system to immediately contact specific personnel.
- Connected callers with appropriate professional, department or business.
- Maintained up-to-date knowledge of emergency call procedures.
- Oversaw used vehicle reconditioning to quickly prepare for sales and safeguard stock quality.
- Analyzed trade-in vehicle evaluations prior to sales agreements.
- Maintained operations in accordance with used car sales laws.
- Coordinated efficient restocking of sales floor with current merchandise and accurate signage for current promotions.
- Offered each customer top-notch, personal service and polite support to boost sales and customer satisfaction.
- Pursued resolutions to achieve complete customer satisfaction, including tracking down hard-to-find merchandise at diverse locations.
KIN Assistant
North East Independent School District
San Antonio, TX
08.2017 - 10.2020
- Documented data and completed accurate updates to case records.
- Collaborated with community program leaders and advocates to make resources accessible to those in need.
- Monitored progress and documented any patient health status changes, keeping healthcare team updated.
- Planned, promoted and managed parent workshops on assisting children in attaining academic success.
- Used interactive visuals and static worksheets to teach each student algebra and writing techniques.
- Maintained accurate directory of all personnel and phone extensions.
- Scheduled and confirmed appointments for both company personnel and visitors.
Sales Associate
JCPenney
San Antonio, TX
06.2015 - 10.2017
- Maintained records related to sales, returns and inventory availability.
- Maintained organized, presentable merchandise to drive continuous sales.
- Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise.
- Tracked stock using company inventory management software.
- Worked alongside retail representatives to boost sales by enhancing product presentations and advertising collateral.
Education
Associate Of Art - Business Administration
St. Phillips
San Antonio7 2019
Skills
- Sales
- Relationship building
- Excellent people skills
- Contract preparation
- Multi-tasking strength
- Client Service
- Upselling
- Adapt to diverse groups
- Merchandising Knowledge
Timeline
Sales Associate
Marshalls
11.2024 - Current
Sales Associate
World Car Hyundai North
10.2020 - 04.2021
KIN Assistant
North East Independent School District
08.2017 - 10.2020
Sales Associate
JCPenney
06.2015 - 10.2017
Associate Of Art - Business Administration
St. Phillips