Z'Niyah Gibson
Front Desk Receptionist
Royal Palm,FL
Summary
Detail-oriented Front Desk Receptionist experienced in appointment scheduling and office organization. Enhanced client experiences through strong customer service and effective communication skills. Created a welcoming environment while managing front desk operations and multitasking efficiently.
Overview
1
1
Language
1
1
Certification
4
4
years of professional experience
Work History
Front Desk Receptionist
Celeste Mckinney Transportation
03.2024 - Current
- Managed front desk operations, ensuring efficient check-in and check-out processes.
- Coordinated appointment scheduling, optimizing time management for staff and clients.
- Handled multi-line phone systems, directing inquiries to appropriate departments promptly.
- Maintained accurate visitor logs, ensuring compliance with company security policies.
- Developed and implemented improved filing systems for client records, enhancing accessibility.
Retail Sales Associate
Forever 21
01.2023 - 04.2025
- Delivered exceptional customer service, enhancing shopping experiences and fostering brand loyalty.
- Processed transactions accurately and efficiently, contributing to smooth store operations during peak hours.
- Collaborated with team members to maintain visual merchandising standards, driving sales through effective displays.
- Assisted in inventory management, ensuring stock levels met demand and reducing discrepancies.
- Resolved customer inquiries and complaints promptly, maintaining high satisfaction levels and positive brand image.
Education
High School Diploma -
Palm Beach Lakes Community High School
West Palm Beach, FL05-2026
Associate of Arts - Business Accountancy
Palm Beach State College
Lake Worth, FL 05.2001 -
Skills
- Appointment scheduling
- Attention to detail
- Office organization
- Multi-line phone management
- Customer service
- Attention to detail
- Listening skills
Certification
Intuit Design for Delight Innovator
Timeline
Front Desk Receptionist
Celeste Mckinney Transportation
03.2024 - Current
Retail Sales Associate
Forever 21
01.2023 - 04.2025
Associate of Arts - Business Accountancy
Palm Beach State College
05.2001 -
High School Diploma -
Palm Beach Lakes Community High School