Summary
Overview
Work History
Education
Skills
Timeline
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Zoe Chacha

Dallas,Texas

Summary

Proven Executive Assistant at MakarttPRO, adept in travel administration and fostering key relationships, significantly enhancing operational efficiency. Skilled in document handling and maintaining information confidentiality, my strategic planning and interpersonal abilities have streamlined executive schedules and secured successful outcomes in high-stakes environments.

Overview

5
5
years of professional experience

Work History

Executive Assistant

MakarttPRO
Dallas, Texas
10.2023 - Current
  • Maintained confidential records and files related to executive operations.
  • Conducted research on various topics as requested by executives or senior management personnel.
  • Compiled meeting agendas and supportive materials ahead of meetings.
  • Coordinated multiple schedules using online calendaring system.
  • Scheduled appointments for executives with external parties such as vendors or suppliers.
  • Coordinated with internal departments on a regular basis to ensure efficient functioning of day-to-day operations.
  • Scheduled and arranged travel and hotel reservations for meetings, conferences and seminars.
  • Evaluated potential hires through detailed assessments.
  • Strengthened workforce involvement through strategic event planning.

Sales Representative

Resort Vacations
Arlington, TX
06.2022 - 08.2023
  • Negotiated deals and handled complaints or objections.
  • Developed customized sales techniques to successfully sell and upsell services to new and existing clients.
  • Conducted market research to identify selling possibilities and evaluated customer needs actively.
  • Set up meetings with potential clients and listened to their wishes and concerns.
  • Developed and maintained relationships with existing clients to ensure customer satisfaction.
  • Developed key customer relationships to increase sales.
  • Developed and maintained relationships with new and existing clients to increase sales revenue.

Insurance Verification Specialist

Pearl Street Dental
Dallas, Texas
04.2021 - 06.2022
  • Verified that patients had proper insurance coverage prior to procedures or appointment scheduling.
  • Ensured that the most current version of provider contracts were stored in the database.
  • Updated patient and insurance data and input changes into company computer system.
  • Transmitted medical records and other correspondence by mail, e-mail, or fax.
  • Ensured compliance with federal and state regulations regarding insurance verification.
  • Conducted follow-ups with insurance companies to expedite verification processes.
  • Collaborated with healthcare providers to communicate insurance coverage and authorization details.

Barista

Starbucks
Dallas, TX
05.2020 - 06.2021
  • Maintained calm demeanor during high-volume periods and special events.
  • Stocked shelves with ingredients needed to make coffee drinks.
  • Monitored and adjusted inventory levels to minimize waste and ensure availability of popular items.
  • Created signs and displays to advertise store products or events.
  • Maintained a clean and organized work environment, including cleaning coffee machines, countertops, and seating areas.
  • Washed and cleaned coffee maker, french press and espresso machine to remove mineral and hard water deposits.
  • Followed safety procedures while operating machinery such as grinders and espresso machines.
  • Utilized POS system to receive and process customer payments.
  • Collaborated with team members to ensure efficient workflow and high-quality service during peak hours.

Education

Diploma - Dental Assistant

Medical Training College
Baton Rouge, LA
01-2019

Skills

  • Travel administration
  • Scheduling
  • Meeting planning
  • Document handling
  • Information confidentiality
  • Schedule & calendar planning
  • Policy enforcement
  • Email management

Timeline

Executive Assistant

MakarttPRO
10.2023 - Current

Sales Representative

Resort Vacations
06.2022 - 08.2023

Insurance Verification Specialist

Pearl Street Dental
04.2021 - 06.2022

Barista

Starbucks
05.2020 - 06.2021

Diploma - Dental Assistant

Medical Training College

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Zoe Chacha