Zoe Davis
Atlanta,GA
Summary
Dedicated and detail-oriented Phlebotomist possessing less than one year of progressive experience in clinical laboratory settings, specializing in venipuncture and patient care, while ensuring sample integrity and operational efficiency. Proven ability to implement strategic improvements that optimize laboratory processes, resulting in assessable outcomes within healthcare environments.
Overview
3
3
years of professional experience
Work History
Front Desk Receptionist
Bethesda Chiropractic
12.2024 - 05.2025
- Collected and distributed messages to team members and managers to support open communication and high customer service.
- Confirmed appointments, communicated with clients, and updated client records.
- Assisted with administrative tasks such as filing, data entry, and document preparation, supporting overall office productivity.
Concierge Agent
Planned Companies
08.2022 - 11.2024
- Trained new staff on operational procedures and customer service standards to maintain service quality.
- Managed daily operations of concierge desk and monitored staff performance to proactively address inefficiencies.
- Enhanced guest experiences by anticipating needs and offering tailored services.
Education
Certificate - Phlebotomy Technician
Phlebotomy Training Specialist
Hapeville, GA12-2025
Bachelor of Science - Business Management
Full Sail University
Winter Park, FL11-2018
Skills
- Venipuncture
- Patient Care
- Laboratory Analysis
- Data Management
- Ethical Compliance
- Inventory Control
- Team Collaboration
- Time Management
Accomplishments
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- Supervised team of 8 staff members.
Timeline
Front Desk Receptionist
Bethesda Chiropractic
12.2024 - 05.2025
Concierge Agent
Planned Companies
08.2022 - 11.2024
Certificate - Phlebotomy Technician
Phlebotomy Training Specialist
Bachelor of Science - Business Management
Full Sail University