Zoey Miller
Portland,OR
Summary
Dynamic and dedicated professional with extensive experience in customer service at Carls Jr. Proven ability to enhance guest satisfaction through effective communication and teamwork. Skilled in cash handling and maintaining cleanliness, while consistently delivering high-quality service in fast-paced environments. Committed to fostering positive relationships and ensuring operational excellence.
Overview
3
3
years of professional experience
Work History
Crew Member
Carls Jr
Portland, OR
12.2025 - Current
- Provided excellent customer service in fast-paced environment, ensuring guest satisfaction.
- Operated kitchen equipment safely and efficiently to prepare menu items.
- Maintained cleanliness and organization of workstations to meet health standards.
- Assisted in training new crew members on operational procedures and protocols.
- Collaborated with team members to streamline service delivery during peak hours.
- Managed cash register operations, handling transactions accurately and efficiently.
- Supported promotional initiatives by effectively communicating offers to customers.
- Worked front counter, drive-thru and other areas.
- Took orders, prepared meals, and collected payments.
Caregiver
The Cottages Senior Living
Gresham, OR
08.2025 - 12.2025
- Assisted residents with daily living activities, enhancing comfort and quality of life.
- Monitored health conditions, reporting changes to nursing staff for timely interventions.
- Maintained a clean and safe environment, adhering to health and safety regulations.
- Developed meaningful relationships with residents, promoting emotional well-being and engagement.
- Collaborated with healthcare team to create individualized care plans tailored to resident needs.
- Advocated for residents' rights, ensuring dignity and respect in all interactions.
- Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
- Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
- Built strong relationships with clients to deliver emotional support and companionship.
- Maintained a safe and clean environment for patients, reducing risks and ensuring optimal health outcomes.
- Provided safe mobility support to help patients move around personal and public spaces.
- Prioritized patient dignity, privacy, and autonomy during all aspects of care provision.
- Recognized and reported abnormalities or changes in patients' health status to case manager.
- Turned and positioned bedbound patients to prevent bedsores and maintain comfort levels.
- Implemented fall prevention strategies within the home environment by identifying hazards or obstacles that posed risk to patient safety.
- Changed dressings, bandages, and binders to maintain proper healing and sanitary measures.
Sandwich Artist
Jimmy John's
Vancouver, OR
08.2023 - 07.2025
- Collaborated with team members to ensure efficient workflow during peak hours.
- Followed safety protocols to maintain food quality and prevent contamination hazards.
- Adapted quickly to menu changes and promotions, enhancing customer experience.
- Greeted guests, promoted specials, and took orders.
- Increased speed of service through effective multitasking and time management skills.
- Demonstrated flexibility by covering shifts when needed, ensuring consistent staffing levels for optimal operation.
- Upheld high standards of customer service at all times to enhance client loyalty and satisfaction.
- Resolved customer complaints professionally, maintaining positive relationships and promoting repeat business.
Sandwich Artist
SUBWAY®Restaurants
04.2023 - 07.2023
- Prepared sandwiches according to customer specifications and company standards.
- Maintained cleanliness and organization of food preparation areas and dining spaces.
- Assisted in inventory management by restocking supplies and monitoring expiration dates.
- Delivered exceptional customer service through effective communication and order accuracy.
Education
High School Diploma -
Reynolds High School
Portland, ORSkills
Customer service
Teamwork and collaboration
Multitasking and organization
Time management
Clear communication
Problem-solving
Cash handling
Cleaning
Customer engagement
Taking orders
Cleaning and sanitizing
Flexible schedule
Safe food handling
Basic math
Drive-thru operations
Valid Driver's license
Menu memorization
Timeline
Crew Member
Carls Jr
12.2025 - Current
Caregiver
The Cottages Senior Living
08.2025 - 12.2025
Sandwich Artist
Jimmy John's
08.2023 - 07.2025
Sandwich Artist
SUBWAY®Restaurants
04.2023 - 07.2023
High School Diploma -
Reynolds High School