Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Zohaib Ahmed

Aberdeen

Summary

Developed strong communication and teamwork skills in fast-paced, customer-focused environment. Expertise in delivering excellent customer service and maintaining organized workspaces. Seeking to transition into new field, leveraging these skills to contribute effectively to new team and environment.

Experienced with conducting thorough research and analyzing data to support academic projects. Utilizes strong organizational skills and attention to detail to ensure accuracy and reliability of findings. Knowledge of statistical software and effective communication techniques to present research results clearly.

Professional with strong background in pharmaceutical care, medication management, and patient counseling. Adept at collaborating within team environments to ensure optimal patient outcomes and adapt to evolving needs. Skilled in drug dispensing, inventory management, and regulatory compliance. Reliable, focused on achieving impactful results, and committed to maintaining high standards of practice.

Overview

2
2
years of professional experience

Work History

Crew Member

Macdonals
Westhill, Aberdeen Scotland
09.2024 - Current
  • Worked front counter, drive-thru and other areas.
  • Took orders, prepared meals, and collected payments.
  • Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
  • Worked well with teammates and accepted coaching from management team.
  • Collaborated with team members to complete orders.
  • Improved customer satisfaction by providing friendly and efficient service at the register.
  • Cleaned and maintained all areas of restaurant to promote clean image.
  • Provided excellent customer service by greeting customers and meeting quality expectations.
  • Kept food preparation area, equipment, and utensils clean and sanitary.

Sales Associate

Aberdeen Gift and Christmas Shop
Aberdeen, Scotland
11.2023 - 01.2025
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Provided positive first impressions to welcome existing, new, and potential customers.
  • Rotated stock and restocked shelves to maintain product availability and store appearance.

Research Assistant (Voluntry)

Robert Gordon University
Aberdeen, Scotland
03.2024 - 09.2024
  • Worked on a project of designing new diluent for Diclofenac sodium immediate release tablets
  • Performing quality control tests on tablets using Dissolution apparatus, disintegration apparatus and UV spectrophotometer etc.
  • Preformulation studies on diluents using Scanning Electron Micropscopy, Laser diffraction using Mastersizer, High performance Liquid Chromatography and Mass Chromatography.
  • Participated actively in regular meetings with fellow researchers to discuss project updates, challenges faced, and lessons learned during ongoing activities.
  • Organized research materials, maintaining a well-ordered workspace conducive to productivity.
  • Maintained open lines of communication with project leads and team members for effective collaboration on common goals.
  • Conducted literature reviews to support hypothesis development and identify gaps in existing knowledge.
  • Monitored project timelines, ensuring timely completion of tasks while maintaining high-quality output.
  • Contributed to the publication of research articles in peer-reviewed journals, showcasing expertise in various topics.

Community Pharmacist

Medicine Mart Pharmacy
Mirpur AJK Pakistan
01.2023 - 08.2023
  • Assisted patients with over-the-counter medication recommendations and responded to questions concerning drug interactions.
  • Educated patients on over-the-counter product selection and proper usage, ensuring safe and effective self-care choices.
  • Reduced medication errors through diligent prescription review and verification processes.
  • Developed strong relationships with healthcare providers, resulting in improved patient care and communication.
  • Implemented a medication therapy management program, optimizing drug regimens for better patient outcomes.
  • Ensured accurate dispensing of controlled substances, maintaining strict compliance with regulatory guidelines.

Education

Master of Science - Pharmaceutical Sciences

Robert Gordon University
Aberdeen Scotland
10-2024

Bachelor of Science - Pharmacy

Mohi Ud Din Islamic Institute of Pharmaceutical
Mirpur AJK Pakistan
11-2022

Intermediate Certificate - Pre Medical (Biology, Physics And Chmeistry)

F.G Quaid E Azam Degree College Scheme 3
Chaklala, Rawalpindi Pakistan
06-2016

Skills

  • Customer service
  • Teamwork and collaboration
  • Multitasking and organization
  • Time management
  • Data collection
  • Analytical thinking
  • Research and analysis
  • Medication dispensing
  • Adverse event reporting
  • Prescription verification
  • Pharmaceutical calculations
  • Compounding medications

Languages

English
Full Professional
Urdu
Native or Bilingual

Timeline

Crew Member

Macdonals
09.2024 - Current

Research Assistant (Voluntry)

Robert Gordon University
03.2024 - 09.2024

Sales Associate

Aberdeen Gift and Christmas Shop
11.2023 - 01.2025

Community Pharmacist

Medicine Mart Pharmacy
01.2023 - 08.2023

Master of Science - Pharmaceutical Sciences

Robert Gordon University

Bachelor of Science - Pharmacy

Mohi Ud Din Islamic Institute of Pharmaceutical

Intermediate Certificate - Pre Medical (Biology, Physics And Chmeistry)

F.G Quaid E Azam Degree College Scheme 3
Zohaib Ahmed
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