Zondra Barber
Wachovia Bank
Fayetteville,GA
Summary
Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Job Title position. Ready to help team achieve company goals.
Work History
Lead Teller
- Supervised daily cash handling procedures to ensure accuracy and compliance with regulatory standards.
- Trained and mentored junior tellers on customer service best practices and operational efficiency.
- Implemented process improvements that enhanced transaction speed and reduced customer wait times.
- Managed branch cash inventory, balancing cash drawers and maintaining accurate records.
- Resolved complex customer inquiries, fostering strong relationships and enhancing satisfaction levels.
- Managed cash inventory, ensuring accurate balancing of the vault and individual teller drawers daily.
- Assisted in training new tellers to ensure a consistent level of excellent service across the team.
- Provided exceptional customer service, resulting in increased loyalty among existing clients and referrals of new business opportunities from satisfied customers.
Accounts Payable Clerk
- Processed vendor invoices with accuracy and attention to detail.
- Managed payment schedules, ensuring timely processing of accounts payable.
- Assisted in reconciling monthly statements to maintain financial integrity.
- Collaborated with team members to resolve discrepancies in accounts.
- Reviewed vendor invoices for appropriate documentation and validity prior to payment.
- Prepared vendor invoices and processed incoming payments.
- Assisted in month-end closing procedures, ensuring all invoices were processed on time to reflect accurate financial statements.
- Collaborated with other departments to resolve discrepancies in invoices or purchase orders, promoting smooth business operations.
- Maintained high level of data integrity by consistently updating vendor information in the system accurately.
- Maintained accurate financial records, contributing to successful audits by organizing and filing all accounts payable documents.
Payroll Clerk
- Supervised daily cash handling procedures to ensure accuracy and compliance with regulatory standards.
- Trained and mentored junior tellers on customer service best practices and operational efficiency.
- Implemented process improvements that enhanced transaction speed and reduced customer wait times.
- Managed branch cash inventory, balancing cash drawers and maintaining accurate records.
- Resolved complex customer inquiries, fostering strong relationships and enhancing satisfaction levels.
- Managed cash inventory, ensuring accurate balancing of the vault and individual teller drawers daily.
- Assisted in training new tellers to ensure a consistent level of excellent service across the team.
- Provided exceptional customer service, resulting in increased loyalty among existing clients and referrals of new business opportunities from satisfied customers.
Education
No Degree - Accounting
Skills
Positive attitude
Customer service
Problem-solving
Attention to detail
Punctual and reliable
Goal oriented
Trustworthy and honest
Verbal and written communication
Problem resolution
Relationship building
Operational efficiency
Security procedures
Data entry
Cash handling accuracy
10-key data entry
Timeline
Lead Teller
Wachovia Bank
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Accounts Payable Clerk
Chick-fil-A
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Payroll Clerk
Barber Auto Air, Inc
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Clayton State University
No Degree from Accounting
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