Zumy Tepec Barrios
Montgomery,AL
Summary
Dedicated and bilingual customer service professional with proven multitasking abilities, showcased through efficient handling of high-pressure situations. Excelled in team collaboration and cash handling, enhancing guest experiences by ensuring a welcoming environment. Achieved consistent commendation for maintaining service standards, demonstrating a strong blend of interpersonal and practical skills.
Overview
3
3
years of professional experience
Work History
Waitress/host
Taqueria Los Primos
10.2023 - 09.2024
- Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
- Demonstrated strong multitasking skills, balancing responsibilities such as answering phone calls, greeting guests, and updating reservation logs simultaneously.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Maintained a clean and welcoming environment, ensuring the comfort of guests throughout their visit.
- Completed daily side work and opening and closing duties without fail.
Waitress/server
San Marcos Mexican Restaurant
07.2021 - 08.2023
- Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
- Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
- Maintained clean and welcoming dining environment, ensuring a positive guest experience.
- Remained calm and poised when dealing with difficult customers or during busy shifts.
- Used cash registers and credit card machines to cash out customers.
Education
High School Diploma -
Robert E Lee High School
Montgomery, AL 05.2020
Skills
- Customer Service
- Strong multitasking
- Greeting guests
- Team Collaboration
- Cash Handling
- Bilingual english and spanish
Reference
Catherine Garcia
Phone: 334-233-6625
Timeline
Waitress/host
Taqueria Los Primos
10.2023 - 09.2024
Waitress/server
San Marcos Mexican Restaurant
07.2021 - 08.2023
High School Diploma -
Robert E Lee High School
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