Zurina Dillard
Augusta,GA
Summary
Positive and engaging individual who enjoys working closely with people and building trust through everyday interactions. Patient under pressure, communicating openly, and bringing a warm, steady presence to any setting. Approaches every role with reliability, kindness, and a willingness to learn.
Overview
1
1
year of professional experience
Work History
Shift Leader
Starbucks
Elberton, Georgia
11.2025 - 07.2026
- Trained new employees on shift operations to ensure smooth transitions.
- Educated new partners on store operations and customer service standards.
- Supported management in implementing promotional campaigns and seasonal offerings.
- Provided coverage at neighboring stores to maintain staffing levels.
Babysitter
Local Family
Elberton, Georgia
01.2025 - 07.2026
- Engaged children aged 1 to 6 in age-appropriate activities to foster development and creativity.
- Prepared nutritious meals and snacks to promote healthy eating habits.
- Set clear behavioral expectations to teach good manners in various settings.
- Communicated daily activities with parents to enhance collaboration and support for children's growth.
- Maintained consistent sleep schedules to promote well-being and ensure optimal rest for children.
- Managed household chores to maintain a clean and organized environment.
Receptionist/Delivery Driver
The Petal Pusher
Elberton, Georgia
04.2025 - 11.2025
- Handled phone calls promptly, accurately recording messages and providing information to enhance customer service.
- Maintained clean, organized reception area to create welcoming environment for visitors.
- Processed transactions accurately using point-of-sale systems daily.
- Delivered floral arrangements to customers in a timely manner.
Education
Bachelor of Science - Biology
Augusta University
Augusta, GA05-2030
High School Diploma -
Elbert County Comprehensive High School
Elberton, GA05-2026
Some College (No Degree) - Prerequisites
Athens Technical College
Athens, GA05-2026
Skills
- Customer service
- Employee training
- Team leadership
- Time management
- Attention to detail
- Child development
- Food safety standards
- Telephone communication
- Communication skills
- Household management
Timeline
Shift Leader
Starbucks
11.2025 - 07.2026
Receptionist/Delivery Driver
The Petal Pusher
04.2025 - 11.2025
Babysitter
Local Family
01.2025 - 07.2026
Bachelor of Science - Biology
Augusta University
High School Diploma -
Elbert County Comprehensive High School
Some College (No Degree) - Prerequisites
Athens Technical College